At a Glance
- Tasks: Support pharmacy operations while gaining hands-on experience in dispensing and customer service.
- Company: Join Windwood Pharmacy, a supportive environment for aspiring healthcare professionals.
- Benefits: Earn while you learn with an apprenticeship wage of £8 per hour and valuable training.
- Other info: Opportunity to progress to Level 3 Pharmacy Technician after successful completion.
- Why this job: Make a difference in people's lives while developing your skills in the healthcare sector.
- Qualifications: No prior experience needed, just a willingness to learn and strong communication skills.
The predicted salary is between 16640 - 16640 £ per year.
As an Apprentice Pharmacy Assistant, you will play a key role in supporting the daily operations of the pharmacy while completing your apprenticeship training under the supervision of registered pharmacy professionals.
Duties
- Support the safe, efficient, and effective supply of medicines and healthcare advice to customers.
- Gain practical experience in dispensing, stock management, and customer service while working towards your Pharmacy Services Assistant qualification.
Training and Development
- Actively participate in the Pharmacy Services Assistant Apprenticeship programme in coordination with the training provider and under the guidance of the pharmacy team.
- Complete all required coursework, assessments, and training modules in line with the apprenticeship framework.
Dispensing and Pharmacy Operations
- Assist in the selection, labelling, and dispensing of pharmaceutical products in accordance with prescriptions and Standard Operating Procedures (SOPs).
- Ensure compliance with legal, ethical, and professional requirements at all times.
- Support the accurate and timely processing of NHS and private prescriptions.
- Participate in monthly NHS prescription submissions to ensure accuracy and efficiency.
- Contribute to the accuracy of purchasing, dispensing and endorsing to maximise reimbursement.
Customer Service and Advice
- Deliver high standards of customer service, responding to general health and OTC enquiries.
- Use approved protocols and your knowledge to recommend suitable products and advise on their correct use.
- Provide information on leading a healthy lifestyle and refer customers to the pharmacist where appropriate.
Stock and Inventory Management
- Receive and check deliveries, sort and store stock in line with SOPs.
- Ensure appropriate storage and handling of all medicines and products.
- Assist in stock control activities, including maintaining adequate stock levels and expiry date management.
- Help prepare Monitored Dosage Systems (MDS) and support services to care homes and other care settings.
- Work with other healthcare professionals to ensure continuity of patient care, particularly across primary and secondary care.
Administrative and General Duties
- Operate the till and card machines, maintaining accurate cash handling practices.
- Maintain high standards of cleanliness, organisation and security in both the retail and dispensary areas.
- Keep up to date with product knowledge, industry news, and training resources.
- Perform any other reasonable duties as requested by line management to support the smooth running of the pharmacy.
Requirements
- Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Customer care skills
- Initiative
Other Requirements
- Willingness to learn and a strong commitment to completing the apprenticeship programme.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work well in a team and follow instructions.
- A caring and empathetic attitude towards customers and patients.
- Basic numeracy, literacy, and IT skills.
This role is dependent on successful enrolment onto an approved apprenticeship programme and is subject to eligibility checks.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
After this apprenticeship
Upon successful completion of the Level 2 you can move onto the Level 3 Pharmacy technician.
Job Types
Full-time, Apprenticeship
Apprenticeship Wage
£8 per hour
Hours
40
Windwood Pharmacy - Pharmacy assistant Apprenticeship- W12 9BL employer: Impact Futures
Windwood Pharmacy is an exceptional employer that prioritises the growth and development of its employees through a comprehensive apprenticeship programme. Located in W12 9BL, the pharmacy fosters a supportive work culture where you will gain hands-on experience in pharmacy operations while receiving guidance from experienced professionals. With a strong emphasis on customer service and teamwork, this role offers a unique opportunity to build a rewarding career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Windwood Pharmacy - Pharmacy assistant Apprenticeship- W12 9BL
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with their services, products, and any recent news. This way, when you walk in for an interview, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences during the actual interview.
✨Tip Number 3
Don’t be shy about showcasing your personality! Employers love to see candidates who are not only qualified but also a good fit for their team. Be yourself and let your passion for customer service shine through.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you’ll have access to all the latest opportunities and updates on your application status.
We think you need these skills to ace Windwood Pharmacy - Pharmacy assistant Apprenticeship- W12 9BL
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for pharmacy shine through! We want to see that you're excited about the opportunity to learn and grow in this role. A little enthusiasm can go a long way!
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background to what we’re looking for in an Apprentice Pharmacy Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Impact Futures
✨Know Your Stuff
Familiarise yourself with the basics of pharmacy operations and customer service. Brush up on common medications, their uses, and any relevant legal requirements. This will show your enthusiasm for the role and help you answer questions confidently.
✨Show Your Caring Side
As a Pharmacy Assistant, empathy and communication are key. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the apprenticeship programme and the pharmacy's operations. This not only shows your interest but also helps you gauge if the environment is right for you. Ask about training opportunities or how they support apprentices in their learning.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even though it’s an apprenticeship, looking polished shows that you take the opportunity seriously and respect the workplace environment.
