At a Glance
- Tasks: Support pharmacy operations while learning and growing in a hands-on apprenticeship.
- Company: Join Westend Pharmacy, a community-focused healthcare provider in Newcastle.
- Benefits: Earn while you learn with competitive pay and valuable training.
- Other info: Great career progression opportunities after completing your apprenticeship.
- Why this job: Make a difference in people's lives while gaining essential skills in healthcare.
- Qualifications: No prior experience needed, just a willingness to learn and help others.
The predicted salary is between 16640 - 16640 £ per year.
Westend Pharmacy, 168 West Road, Newcastle upon Tyne, NE4 9QB
Full time Apprenticeship
Job Summary
As an Apprentice Pharmacy Assistant, you will support daily pharmacy operations while completing apprenticeship training under the supervision of registered pharmacy professionals.
Training and Development
- Actively participate in the Pharmacy Services Assistant Apprenticeship programme in coordination with the training provider.
- Complete all required coursework, assessments, and training modules in line with the apprenticeship framework.
Dispensing and Pharmacy Operations
- Assist in the selection, labelling, and dispensing of pharmaceutical products in accordance with prescriptions and SOPs.
- Ensure compliance with legal, ethical, and professional requirements.
- Support the accurate and timely processing of NHS and private prescriptions.
- Participate in monthly NHS prescription submissions to ensure accuracy and efficiency.
- Contribute to accurate purchasing, dispensing, and endorsing to maximise reimbursement.
Customer Service and Advice
- Deliver high standards of customer service, responding to general health and OTC enquiries.
- Use approved protocols to recommend suitable products and advise on their correct use.
- Provide information on healthy living and refer customers to the pharmacist where appropriate.
Stock and Inventory Management
- Receive and check deliveries, sort and store stock in line with SOPs.
- Ensure appropriate storage and handling of all medicines and products.
- Assist in stock control activities, maintaining adequate levels and expiry date management.
- Help prepare Monitored Dosage Systems (MDS) for care homes and other settings.
- Collaborate with other healthcare professionals to ensure continuity of patient care.
Administrative and General Duties
- Operate the till and card machines, maintaining accurate cash handling practices.
- Maintain high standards of cleanliness, organisation and security in retail and dispensary areas.
- Keep up to date with product knowledge, industry news, and training resources.
- Perform any other reasonable duties requested by line management to support pharmacy operations.
Requirements
- Other relevant qualifications and industry experience may be considered in tailoring the apprenticeship.
Skills
- Customer care skills.
- Initiative.
Other Requirements
- Willingness to learn, strong commitment to the apprenticeship programme, excellent communication and interpersonal skills, strong attention to detail, ability to work well in a team, caring and empathetic attitude towards customers and patients, basic numeracy, literacy, and IT skills.
- This role requires successful enrollment onto an approved apprenticeship programme and is subject to eligibility checks.
Training Details
- At least 20% of working hours will be spent training or studying with a college or training organisation.
After this Apprenticeship
Upon successful completion of Level 2, you may progress to Level 3 Pharmacy Technician.
Hours: 40 per week
Wage: £8 per hour
Job Types: Full-time, Apprenticeship
Westend Pharmacy - Pharmacy assistant Apprenticeship- NE4 9QB employer: Impact Futures
Westend Pharmacy is an exceptional employer that prioritises the growth and development of its employees through a comprehensive apprenticeship programme. Located in the vibrant community of Newcastle upon Tyne, we offer a supportive work culture where you can gain hands-on experience while receiving training from registered pharmacy professionals. With a strong emphasis on customer service and collaboration with healthcare professionals, this role not only provides valuable skills but also opens pathways for career advancement within the pharmacy sector.
StudySmarter Expert Advice🤫
We think this is how you could land Westend Pharmacy - Pharmacy assistant Apprenticeship- NE4 9QB
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with their services and products before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or answer their questions. Being prepared will help you shine during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the pharmacy and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Westend Pharmacy - Pharmacy assistant Apprenticeship- NE4 9QB
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for the pharmacy field. Share why you want to be a Pharmacy Assistant and how this apprenticeship fits into your career goals.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the job description. We want to see your customer care skills and any previous experience in healthcare or retail.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Impact Futures
✨Know Your Stuff
Familiarise yourself with the basics of pharmacy operations and the specific duties of a Pharmacy Assistant. Brush up on common pharmaceutical terms, NHS processes, and customer service protocols. This will show your enthusiasm and readiness to dive into the role.
✨Show Your Customer Care Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve helped someone or resolved an issue. This is crucial for a role that involves interacting with customers and providing health advice.
✨Demonstrate Your Willingness to Learn
Express your eagerness to participate in the apprenticeship programme and learn from experienced professionals. Share any relevant experiences that highlight your commitment to personal and professional growth, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the training process, team dynamics, or opportunities for progression after the apprenticeship. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
