At a Glance
- Tasks: Support pharmacy operations while learning and growing in a hands-on apprenticeship.
- Company: Join Westend Pharmacy, a community-focused healthcare provider in Newcastle.
- Benefits: Earn while you learn with competitive pay and valuable experience.
- Other info: Opportunity to progress to Level 3 Pharmacy Technician after successful completion.
- Why this job: Make a difference in people's lives while gaining essential skills in healthcare.
- Qualifications: No prior experience needed, just a willingness to learn and care for others.
The predicted salary is between 16640 - 16640 £ per year.
Westend Pharmacy, 168 West Road, Newcastle upon Tyne, NE4 9QB
Full time Apprenticeship
As an Apprentice Pharmacy Assistant, you will support daily pharmacy operations while completing apprenticeship training under the supervision of registered pharmacy professionals.
Training and DevelopmentActively participate in the Pharmacy Services Assistant Apprenticeship programme in coordination with the training provider. Complete all required coursework, assessments, and training modules in line with the apprenticeship framework.
Dispensing and Pharmacy OperationsAssist in the selection, labelling, and dispensing of pharmaceutical products in accordance with prescriptions and SOPs. Ensure compliance with legal, ethical, and professional requirements. Support the accurate and timely processing of NHS and private prescriptions. Participate in monthly NHS prescription submissions to ensure accuracy and efficiency. Contribute to accurate purchasing, dispensing, and endorsing to maximise reimbursement.
Customer Service and AdviceDeliver high standards of customer service, responding to general health and OTC enquiries. Use approved protocols to recommend suitable products and advise on their correct use. Provide information on healthy living and refer customers to the pharmacist where appropriate.
Stock and Inventory ManagementReceive and check deliveries, sort and store stock in line with SOPs. Ensure appropriate storage and handling of all medicines and products. Assist in stock control activities, maintaining adequate levels and expiry date management. Help prepare Monitored Dosage Systems (MDS) for care homes and other settings. Collaborate with other healthcare professionals to ensure continuity of patient care.
Administrative and General DutiesOperate the till and card machines, maintaining accurate cash handling practices. Maintain high standards of cleanliness, organisation and security in retail and dispensary areas. Keep up to date with product knowledge, industry news, and training resources. Perform any other reasonable duties requested by line management to support pharmacy operations.
RequirementsOther relevant qualifications and industry experience may be considered in tailoring the apprenticeship.
Skills- Customer care skills
- Initiative
Willingness to learn, strong commitment to the apprenticeship programme, excellent communication and interpersonal skills, strong attention to detail, ability to work well in a team, caring and empathetic attitude towards customers and patients, basic numeracy, literacy, and IT skills. This role requires successful enrollment onto an approved apprenticeship programme and is subject to eligibility checks.
Training DetailsAt least 20% of working hours will be spent training or studying with a college or training organisation.
After this ApprenticeshipUpon successful completion of Level 2, you may progress to Level 3 Pharmacy Technician.
Hours: 40 per week
Wage: £8 per hour
Job Types: Full-time, Apprenticeship
Westend Pharmacy - Pharmacy assistant Apprenticeship- NE4 9QB in Newcastle upon Tyne employer: Impact Futures
Westend Pharmacy is an exceptional employer that prioritises the growth and development of its employees through a comprehensive apprenticeship programme. Located in the vibrant community of Newcastle upon Tyne, we offer a supportive work culture where you can gain hands-on experience while receiving training from registered pharmacy professionals. With a strong emphasis on customer service and teamwork, our pharmacy provides a rewarding environment for those looking to make a meaningful impact in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Westend Pharmacy - Pharmacy assistant Apprenticeship- NE4 9QB in Newcastle upon Tyne
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with their services and products before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Pharmacy Assistant and how you'd handle them. Being able to demonstrate your approach to customer care can really set you apart.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Westend Pharmacy - Pharmacy assistant Apprenticeship- NE4 9QB in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for the pharmacy field. Share why you want to be a Pharmacy Assistant and how this apprenticeship fits into your career goals. A little passion goes a long way!
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience or skills that match the job description, like customer service or teamwork. We want to see how you can contribute to our pharmacy!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Impact Futures
✨Know Your Stuff
Familiarise yourself with the basics of pharmacy operations and the specific duties of a Pharmacy Assistant. Brush up on common pharmaceutical terms, NHS processes, and customer service protocols. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your People Skills
Since customer care is key in this role, be prepared to discuss your experience in providing excellent service. Think of examples where you’ve helped someone or resolved an issue. Highlight your communication skills and how you can connect with customers.
✨Demonstrate Your Willingness to Learn
This apprenticeship is all about growth, so express your eagerness to learn and develop. Talk about any previous training or courses you've taken, and how you plan to engage with the apprenticeship programme. Employers love candidates who are proactive about their development!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training process, team dynamics, or what a typical day looks like. This shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you.
