At a Glance
- Tasks: Be the friendly face of our practice, managing calls and appointments while supporting our team.
- Company: Join a respected medical practice with over 40 years of community service.
- Benefits: Full-time hours, structured training, annual leave, and potential for a permanent role.
- Other info: Enjoy a supportive environment with strong career development opportunities.
- Why this job: Gain valuable experience in healthcare administration and make a difference in patients' lives.
- Qualifications: No prior experience needed; just bring your positive attitude and eagerness to learn.
The predicted salary is between 15000 - 20000 £ per year.
Are you looking for an opportunity to gain valuable workplace experience, develop new skills, and build a long‑term career in healthcare administration? An exciting opportunity has arisen to join our welcoming and highly respected practice team as an Apprentice Receptionist.
The Mote Medical Practice has been at the heart of the South Maidstone community for over 40 years. Together, our team of Partners, Salaried GPs, nurses, receptionists and managers provide high-quality care to approximately 17,000 patients. We are proud to be a well‑organised, high‑performing practice with a Good CQC rating, excellent patient services, and a strong reputation for supporting and developing our staff.
About the Role
As an Apprentice Receptionist, you will be one of the first points of contact for our patients, helping to ensure they receive a professional, friendly and efficient service. Your duties will include:
- Answering and directing telephone calls
- Booking and managing appointments
- Welcoming patients and checking them in for appointments
- Processing patient requests
- Supporting a variety of administrative tasks
- Working closely with clinicians and colleagues across the practice
This is a varied and rewarding role where no two days are the same.
About You
We are looking for someone who is:
- Friendly, approachable and professional
- Confident communicating with people from all backgrounds
- Organised and able to prioritise workloads
- Comfortable multitasking in a busy environment
- Eager to learn and develop new skills
Previous experience is not essential – a positive attitude, willingness to learn and excellent customer service skills are what matter most.
What We Offer
We provide:
- Full‑time position (37.5 hours per week)
- Fixed‑term contract for the duration of the apprenticeship programme
- Structured training and ongoing support throughout your apprenticeship
- A friendly and supportive working environment
- 4 weeks annual leave
- Additional birthday leave
- Increased annual leave awards linked to length of service
- Apprenticeship salary, with a competitive salary upon successful completion of the programme
Most importantly, we are committed to developing our apprentices and investing in their future. There is a strong likelihood of a permanent Receptionist position being available upon successful completion of the apprenticeship.
The Mote Medical Practice - Level 3 Business Administration Receptionist Apprenticeship in Maidstone employer: Impact Futures
The Mote Medical Practice is an exceptional employer, offering a supportive and friendly environment where apprentices can thrive in their healthcare administration careers. With over 40 years of community service, we prioritise employee development through structured training and ongoing support, ensuring that our team members are well-equipped for success. Our commitment to staff growth, coupled with competitive benefits like additional leave and a clear pathway to permanent employment, makes us a standout choice for those seeking meaningful and rewarding work in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land The Mote Medical Practice - Level 3 Business Administration Receptionist Apprenticeship in Maidstone
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like Impact Futures.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of Impact Futures. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace The Mote Medical Practice - Level 3 Business Administration Receptionist Apprenticeship in Maidstone
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at Impact Futures. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at Impact Futures
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at Impact Futures. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at Impact Futures.
