At a Glance
- Tasks: Support pharmacy operations while gaining hands-on experience in dispensing and customer service.
- Company: Join Windwood Pharmacy, a supportive environment for aspiring healthcare professionals.
- Benefits: Earn while you learn with a competitive apprenticeship wage and valuable qualifications.
- Other info: Opportunity for career progression to Level 3 Pharmacy Technician after successful completion.
- Why this job: Make a difference in people's lives while developing essential skills in the healthcare sector.
- Qualifications: No prior experience needed, just a willingness to learn and great communication skills.
The predicted salary is between 16640 - 16640 £ per year.
As an Apprentice Pharmacy Assistant, you will play a key role in supporting the daily operations of the pharmacy while completing your apprenticeship training under the supervision of registered pharmacy professionals.
Duties
- Support the safe, efficient, and effective supply of medicines and healthcare advice to customers.
- Gain practical experience in dispensing, stock management, and customer service while working towards your Pharmacy Services Assistant qualification.
Training and Development
- Actively participate in the Pharmacy Services Assistant Apprenticeship programme in coordination with the training provider and under the guidance of the pharmacy team.
- Complete all required coursework, assessments, and training modules in line with the apprenticeship framework.
Dispensing and Pharmacy Operations
- Assist in the selection, labelling, and dispensing of pharmaceutical products in accordance with prescriptions and Standard Operating Procedures (SOPs).
- Ensure compliance with legal, ethical, and professional requirements at all times.
- Support the accurate and timely processing of NHS and private prescriptions.
- Participate in monthly NHS prescription submissions to ensure accuracy and efficiency.
- Contribute to the accuracy of purchasing, dispensing and endorsing to maximise reimbursement.
Customer Service and Advice
- Deliver high standards of customer service, responding to general health and OTC enquiries.
- Use approved protocols and your knowledge to recommend suitable products and advise on their correct use.
- Provide information on leading a healthy lifestyle and refer customers to the pharmacist where appropriate.
Stock and Inventory Management
- Receive and check deliveries, sort and store stock in line with SOPs.
- Ensure appropriate storage and handling of all medicines and products.
- Assist in stock control activities, including maintaining adequate stock levels and expiry date management.
- Help prepare Monitored Dosage Systems (MDS) and support services to care homes and other care settings.
- Work with other healthcare professionals to ensure continuity of patient care, particularly across primary and secondary care.
Administrative and General Duties
- Operate the till and card machines, maintaining accurate cash handling practices.
- Maintain high standards of cleanliness, organisation and security in both the retail and dispensary areas.
- Keep up to date with product knowledge, industry news, and training resources.
- Perform any other reasonable duties as requested by line management to support the smooth running of the pharmacy.
Requirements
- Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Customer care skills
- Initiative
Other Requirements
- Willingness to learn and a strong commitment to completing the apprenticeship programme.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to work well in a team and follow instructions.
- A caring and empathetic attitude towards customers and patients.
- Basic numeracy, literacy, and IT skills.
This role is dependent on successful enrolment onto an approved apprenticeship programme and is subject to eligibility checks.
Training
- An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
After this apprenticeship
- Upon successful completion of the Level 2 you can move onto the Level 3 Pharmacy technician.
Job Types: Full-time, Apprenticeship
Apprenticeship Wage: £8 per hour
Hours: 40
Windwood Pharmacy - Pharmacy assistant Apprenticeship- W12 9BL in London employer: Impact Futures
Windwood Pharmacy is an exceptional employer that prioritises the growth and development of its employees through a comprehensive apprenticeship programme. Located in W12 9BL, the pharmacy fosters a supportive work culture where you will gain hands-on experience in pharmacy operations while receiving guidance from experienced professionals. With a commitment to high standards of customer service and a focus on teamwork, this role offers a meaningful opportunity to contribute to community health while advancing your career in the pharmaceutical field.
StudySmarter Expert Advice🤫
We think this is how you could land Windwood Pharmacy - Pharmacy assistant Apprenticeship- W12 9BL in London
✨Tip Number 1
Get to know the pharmacy team before your interview! Pop in, chat with staff, and show genuine interest in their work. This not only helps you stand out but also gives you a feel for the environment.
✨Tip Number 2
Prepare some questions to ask during your interview. Think about what you want to learn from the apprenticeship and how you can contribute to the team. It shows you're engaged and ready to dive in!
✨Tip Number 3
Practice your customer service skills! Role-play common scenarios you might face as a pharmacy assistant. Being able to demonstrate your communication skills will give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare and make your application shine. Plus, it’s the best way to stay updated on your application status.
We think you need these skills to ace Windwood Pharmacy - Pharmacy assistant Apprenticeship- W12 9BL in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let us see your enthusiasm for the pharmacy field. Share why you want to be an Apprentice Pharmacy Assistant and how this role fits into your career goals. A little passion goes a long way!
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we're looking for, like customer service or teamwork. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon unless it’s relevant. We appreciate straightforward communication, so make it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Impact Futures
✨Know Your Stuff
Familiarise yourself with the basics of pharmacy operations and customer service. Brush up on common pharmaceutical terms and procedures, as well as the role of a Pharmacy Assistant. This will show your enthusiasm and readiness to learn.
✨Show Your People Skills
Since customer care is key in this role, be prepared to discuss your previous experiences in customer service. Think of examples where you’ve helped someone or resolved an issue, and highlight your communication skills and empathy.
✨Ask Smart Questions
Prepare a few thoughtful questions about the apprenticeship programme and the pharmacy's operations. This shows that you’re genuinely interested in the role and eager to learn more about how you can contribute to the team.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It reflects your seriousness about the position and helps you feel more confident when meeting the interviewers.
