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For Companies At a Glance
- Tasks: Manage apprenticeship partnerships and develop client relationships in the Early Years sector.
- Company: Join Impact Futures and The Childcare Company, leading UK training providers in apprenticeships.
- Benefits: Enjoy a bonus scheme, 25 days holiday, enhanced sick pay, and employee wellbeing support.
- Why this job: Make a real impact by helping clients grow while working in a dynamic, supportive environment.
- Qualifications: Experience in Early Years or apprenticeships, with strong relationship management skills required.
- Other info: Field-based role with national travel; must have a valid driving licence.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Do you have a passion for Client Relationships and a proven track record in managing apprenticeship partnerships? Do you thrive on helping clients grow through tailored apprenticeship solutions?
Impact Futures Group have a brand new opportunity for a talented Client Relationships Manager with experience in apprenticeships to join the existing CRM team.
This is a field-based role; it will require national travel to strategically deliver the level of service required for our key clients. You must have full access to a vehicle and a clean driving licence.
The Role
As an experienced account/relationship manager in the apprenticeship sector, you will have a natural flair for developing partnerships, meeting high expectations and identifying opportunity for growth. You will use your own initiative and a proactive approach to embedding our full portfolio across the clients you work with. This is an exciting and highly rewarding role for the right candidate; you will position Impact Futures as an extension to your client’s business, this requires an effective presence built upon solid foundations of trust, underpinned by your sector knowledge and the strategies you will influence, develop and implement. The role demands a candidate who is driven, solution focused, who can collaborate with internal and external stakeholders at all levels and who has a proven track record of working within a fast-paced environment whilst setting and achieving high results.
The role will involve:
- Being responsible for managing and developing a portfolio of medium-sized accounts. Success will be measured by growth (revenue) and the integration of new concepts and initiatives by you, embedding our full portfolio across each client’s business
- Having a clear and precise TNA for each client; underpinning the delivery of your account strategy, including effective marketing and activity campaigns aligned to the client’s business plan/strategy and delivered within budget
- Fully embedded with external stakeholders and visible across the organisation, ensuring an on-site presence and in-depth knowledge and understanding of the client’s business and learners on programme
- Maintaining a strong commercial awareness of the training and education sector, including funding streams, apprenticeship standards and governing bodies (Ofsted, ESFA etc), taking full ownership for your own CPD
Benefits
- Bonus scheme
- 25 days holiday plus public and bank holidays
- 3 additional days of paid leave for Christmas Shutdown
- Buy an additional 5 days annual leave
- Birthday day off
- Volunteer day
- Enhanced Sick Pay
- BUPA Healthcare Cashback plan
- Enhanced Maternity paid leave
- Enhanced Paternity paid leave
- Grandparent paid leave
- Bereavement paid leave
- Life Assurance
- Refer a friend bonus
- Electric car vehicle scheme
- 3% pension contribution using pension provider NEST
- Shopping discount & cash back platform
- Refer a friend bonus £1,000
- Employee Financial Wellbeing support
- Employee Assistance Helpline
- Company events and social gatherings
- Appreciation gifts
About You
- Successful and proven background in relationship/account management within the apprenticeship sector, with a solid history of meeting and exceeding high value targets.
- Experience of developing and presenting solutions made bespoke to a client’s needs through a consultative approach.
- A proven background in generating business via a variety of proactive, innovative methods inclusive of networking and leveraging and extending existing networks.
- Desirable: Understand the nature of your sector and the likely forthcoming changes to it. Understand the legal, regulatory and ethical frameworks relating to the education and training sector.
- Customer knowledge: Know how to analyse the macro and micro environment of individual customers. Understand the challenges and motivations of your customers and the internal and external factors that impact their decisions. Understand expectations of what constitutes a high-quality customer experience.
- Solution Development: Use customer insight/requirements underpinned by an excellent level of portfolio and product knowledge. Analyse and create innovative solutions and propositions that deliver tangible business benefits to customers.
About Us
- Impact Futures Group is one of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 \’Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey.
- We are the 23rd best large employer in the UK and the 6th best education provider.
- We have been awarded a prestigious 2-star accreditation for being an outstanding company to work for.
- We are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, disability, religion/belief, sexual orientation or age.
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role.
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Client Relationships Manager employer: Impact Futures
Contact Detail:
Impact Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationships Manager
✨Tip Number 1
Familiarise yourself with the Early Years sector and current apprenticeship trends. This knowledge will not only help you in conversations with potential employers but also demonstrate your genuine interest and expertise in the field.
✨Tip Number 2
Network with professionals in the Early Years and apprenticeship sectors. Attend industry events, webinars, or local meet-ups to build connections that could lead to job opportunities at StudySmarter or elsewhere.
✨Tip Number 3
Showcase your relationship management skills by preparing examples of successful partnerships you've developed in the past. Be ready to discuss how you identified client needs and tailored solutions to meet those needs.
✨Tip Number 4
Research Impact Futures and The Childcare Company thoroughly. Understand their values, mission, and the specific services they offer. This will allow you to tailor your approach and demonstrate how you can contribute to their goals.
We think you need these skills to ace Client Relationships Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Early Years sector and your success in managing apprenticeship partnerships. Use specific examples to demonstrate your achievements and skills relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Early Years sector and your understanding of apprenticeship solutions. Mention how your proactive approach and relationship management skills can benefit Impact Futures and The Childcare Company.
Highlight Relevant Experience: In your application, emphasise your experience with high-value targets and bespoke solutions. Discuss any innovative methods you've used to generate new business and how you’ve successfully developed partnerships in the past.
Showcase Your Knowledge: Demonstrate your strong commercial awareness of the training and education sector. Mention any relevant knowledge of funding streams, apprenticeship standards, and regulatory frameworks that would be beneficial for the role.
How to prepare for a job interview at Impact Futures
✨Showcase Your Passion for Early Years
Make sure to express your enthusiasm for the Early Years sector during the interview. Share specific examples of how your passion has driven your success in managing apprenticeship partnerships, as this will resonate with the interviewers.
✨Demonstrate Your Relationship Management Skills
Prepare to discuss your experience in relationship management, particularly with high-value clients. Highlight successful strategies you've used to develop partnerships and how you’ve met or exceeded client expectations in previous roles.
✨Be Ready to Discuss Tailored Solutions
Think about instances where you've developed bespoke solutions for clients. Be prepared to explain your consultative approach and how you identified and addressed specific client needs, showcasing your problem-solving skills.
✨Understand the Sector Landscape
Familiarise yourself with current trends and changes in the Early Years and apprenticeship sectors. Being able to discuss funding streams, apprenticeship standards, and regulatory frameworks will demonstrate your commercial awareness and commitment to continuous professional development.