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For Companies At a Glance
- Tasks: Support learners through their enrolment journey and provide guidance.
- Company: Join a leading training provider with a fun and supportive culture.
- Benefits: Enjoy 25 days holiday, enhanced pay, and wellness support.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Flexible hybrid role with regular team socials and appreciation gifts.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about working with people, building relationships and helping others? Do you have good knowledge of the apprenticeship or education sector? We are currently recruiting for an Education Advisor to join our fantastic Enrolment team.
Please note: This is a hybrid role - flexible working 2 days in Birmingham office and 3 days from home including evening work as well as two Saturdays a month.
The Role
- Support each learner through their enrolment by providing Information, Advice and Guidance, supporting their enrolment process through to their start on their programme.
- Be responsible for timely and accurate completion of all enrolment paperwork and documentation for your caseload allocation.
- Process and complete all enrolment documentation in line with the ESFA requirements.
- Keep to desired timeframes when making initial contact, sending required documents and assessments to learners.
You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture. Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch.
The Benefits
- 25 days holiday plus public and bank holidays
- 3 additional days of leave for Christmas shutdown
- Birthday day off
- 1 day for volunteering work
- Enhanced sick pay
- Enhanced Maternity pay
- Enhanced Paternity pay
- Grandparent pay
- Life Assurance
- Bereavement paid leave
- BUPA Healthcare Cash back plan
- Life Lounge (retail discount & cash back platform)
- 3% pension contribution using pension provider NEST/salary sacrifice scheme
- EV salary sacrifice scheme
- Employee Assistance Helpline
- Share Incentive Plan
- Employee Financial Wellbeing support
- Buy an additional 5 days annual leave
- Company events and social gatherings
- Appreciation gifts
About You
- Target driven
- You will be able to demonstrate outstanding customer service and communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Good attention to detail – completing tasks to a high standard.
- Good time management - Ability to work towards strict deadlines and manage priorities and time in order to successfully meet deadlines.
- Good IT knowledge (including all Microsoft packages)
About Us
Impact Futures and The Childcare Company are some of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications. Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey.
Impact Futures and The Childcare Company are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, disability, religion/belief, sexual orientation or age. We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role.
Education Advisor in Birmingham employer: Impact Futures
Contact Detail:
Impact Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Advisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those who work with apprenticeships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to the role of an Education Advisor. Think about how you can showcase your customer service skills and your passion for helping learners succeed.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show that you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications directly from candidates who are excited about joining our team.
We think you need these skills to ace Education Advisor in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We want to see how your passion for education and building relationships aligns with our mission at StudySmarter.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in the apprenticeship or education sector. We love seeing how your skills match the role of an Education Advisor!
Be Detail-Oriented: Pay close attention to the details in your application. We appreciate candidates who can demonstrate good attention to detail, especially when it comes to completing paperwork accurately and on time.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our fantastic team!
How to prepare for a job interview at Impact Futures
✨Know Your Stuff
Make sure you brush up on your knowledge of the apprenticeship and education sector. Familiarise yourself with current trends, challenges, and opportunities in the field. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As an Education Advisor, you'll be working closely with learners and teams. Prepare examples that highlight your outstanding customer service and communication skills. Think about times when you've built relationships or helped someone through a process – these stories will resonate well during the interview.
✨Be Detail-Oriented
Attention to detail is crucial for this role, especially when it comes to completing enrolment paperwork. During the interview, mention specific instances where your attention to detail made a difference. This could be anything from catching an error in documentation to ensuring a smooth onboarding experience for a learner.
✨Time Management is Key
With strict deadlines and multiple tasks to juggle, demonstrating your time management skills is essential. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share a situation where you successfully met a tight deadline while maintaining quality.