Partnership Manager

Are you passionate about building meaningful relationships and creating opportunities for growth? We're looking for a dynamic Partnership Manager to develop, manage, and strengthen strategic partnerships that drive mutual success to join our team! This is a hybrid-based role that requires attendance to our office in Birmingham or London at least one day a week. You will be expected to participate in any team events or company gatherings as required.

The Role:

As a Partnership Manager, you are the commercial engine behind Impact Futures Group's new business pipeline. Your primary job is to identify, engage, and qualify new partnership opportunities across the care and health sector — generating a consistent flow of well-researched, ready-to-convert leads for the Strategic Partnerships Manager you support. Alongside new business prospecting, you will have an explicit mandate for lapsed account win-back — working from lapsed account lists provided by your Senior Partnerships Manager to re-engage organisations that have previously bought from IFG but have not purchased recently. These are your warmest prospects. You will also play a role in geographic development — running targeted outbound campaigns into white-space regions such as Wales and other underserved areas, as directed by the Head of Partnerships.

This is an outbound, high-activity role that rewards commercial intelligence, resilience, and a genuine curiosity about the organisations you approach. It is also a genuine career launchpad — Partnership Leads who perform have a clear, supported path into a Strategic Partnerships Manager role. This is a primarily remote, home-based role. You will be expected to attend monthly IFG sales team meetings in person at our Birmingham or London offices and to join any relevant team events and company occasions as required. There will be occasions where you attend client meetings, networking events or sector conferences alongside the Senior Partnerships Manager you support and you should be comfortable with occasional travel as part of the role. Flexibility and a willingness to travel are important.

The role will involve:

• Own outbound prospecting across the care and health sector — identifying target organisations, researching decision-makers, and initiating contact via phone, email, and LinkedIn.
• Execute lapsed account win-back outreach: work from lapsed account lists provided by your Senior Partnerships Manager, re-engaging organisations that have previously bought from IFG across any of the three brands.
• Run geographic targeting campaigns into white-space regions as directed by the Head of Partnerships — opening new conversations in areas where IFG currently has limited commercial presence.
• Qualify every opportunity against agreed criteria before passing to your Senior Partnerships Manager — confirming training need, decision-maker seniority, and opportunity size.
• Book and brief qualified discovery meetings for your Senior Partnerships Manager, providing a clear, structured handover note for every appointment.
• Build and manage your prospecting pipeline in the CRM — accurately staged and updated daily.
• Research target accounts in depth before making contact — understanding their size, CQC registration, staffing profile, and likely training compliance requirements.
• Support marketing campaign follow-up — contacting warm leads generated through digital campaigns, events, and email activity.
• Attend relevant sector events and conferences to generate leads and build awareness of Impact Futures Group.
• Share market intelligence with your Senior Partnerships Manager and the Head of Partnerships — competitor activity, sector trends, emerging opportunities, and lapsed account intelligence gathered during outreach.

You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture. Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events - we’re a friendly bunch!

The Benefits:

• 25 days holiday plus public and bank holidays
• 3 additional days of paid leave for Christmas Shut down
• Volunteer day
• Well-being day
• Enhanced Sick Pay
• BUPA Healthcare Cashback plan
• Enhanced Maternity paid leave
• Enhanced Paternity paid leave
• Grandparent paid leave
• Bereavement paid leave
• Life Assurance
• Refer a friend bonus
• Birthday day off
• 3% pension contribution using pension provider NEST
• Shopping discount & cash back platform
• Employee Financial Wellbeing support
• Buy an additional 5 days annual leave
• Employee Assistance Helpline
• Company events and social gatherings
• Appreciation gifts

About You

Essential:

• Experience in an outbound sales, lead generation, or business development role
• Confident and professional on the phone — able to open conversations with senior decision-makers
• Resilient and self-motivated — comfortable with high outreach volumes and rejection
• Strong research skills — able to profile a target organisation and tailor outreach accordingly
• CRM experience and a disciplined approach to pipeline management
• Clear, concise written communication for email outreach and handover notes

Desirable:

• Experience prospecting into NHS, care, or healthcare-adjacent organisations
• Familiarity with LinkedIn Sales Navigator or similar prospecting tools
• Background in training, education, or workforce solutions
• Understanding of CQC, mandatory training frameworks, or regulated sector compliance
• HubSpot or equivalent CRM experience

About Us

Impact Futures Group is one of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications. Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey. We are the 23rd best large employer in the UK and the 6th best education provider. We have been awarded a prestigious 2-star accreditation for being an outstanding company to work for. We are an Equal Opportunities employer and welcome applications from all suitably qualified persons regardless of their race, disability, religion/belief, sexual orientation or age. We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role.