Learning Systems Lead

Are you passionate about using technology to transform the way people learn and work?

Could you take ownership of learning systems, optimise platforms and find smarter ways to improve the learner and colleague experience?

Do you enjoy combining systems expertise, data, innovation and problem-solving to make a real organisational impact?

Impact Futures Group have a brand new exciting opportunity for a talented individual to join our Quality as Learning Systems Lead.

This is a remote role with occasional travelling for meetings.

The Role

We’re looking for an experienced and forward-thinking Learning Systems Lead to take strategic ownership of our learning systems, platforms and wider digital learning ecosystem.

This is a key role in helping us ensure our technology effectively supports curriculum delivery, learner journeys, operational processes and organisational growth.

You’ll work closely with Product, Curriculum, Quality, Data, Compliance, IT and Operational teams to optimise our platforms, improve user experiences, strengthen system processes and identify opportunities for innovation.

As our organisational expert in learning systems and technology-enabled learning processes, you’ll lead on platform configuration, governance, integrations, reporting and continuous improvement.

You’ll also play an important role in exploring how AI, automation and emerging technologies can help us work smarter, improve engagement and deliver better outcomes for learners, employers and colleagues.

What You'll Be Doing

You will have a varied role, including

• Strategic Leadership & Platform Development
• Lead the strategic development, optimisation and continuous improvement of our learning systems and digital learning platforms.
• Develop and maintain a learning systems roadmap aligned with organisational priorities and curriculum strategies.
• Identify opportunities to improve learner, employer and colleague experiences through effective use of technology.
• Ensure systems are scalable, future-focused and aligned with business growth.
• Research emerging technologies, educational innovation and sector best practice to inform future developments.
• Contribute to digital transformation and technology-enabled improvement projects.
• Support the evaluation, procurement and implementation of new learning technologies and digital tools.
• Learning Platform Management

You’ll have overall responsibility for the administration, configuration and optimisation of learning systems, including platforms such as:

• PASS
• Aptem and other Learning Management Systems (LMS)
• Digital assessment systems
• Learning content repositories

You’ll

• Configure systems to effectively support curriculum delivery, learner engagement and operational processes.
• Manage system enhancements, upgrades, releases and testing.
• Develop and maintain platform standards, governance processes and operational procedures.
• Monitor system performance, utilisation and adoption.
• Manage user access, permissions and controls.
• Identify opportunities to improve system efficiency, usability and functionality.
• Systems Integration & Data
• Lead the management of integrations between learning systems and other organisational platforms.
• Work with Data, Compliance and IT teams to maintain data quality and integrity.
• Support the development of automated processes and workflows.
• Manage third-party integrations and API connections where required.
• Contribute to data governance, reporting and information management.
• Identify opportunities to use automation to reduce manual processes and improve efficiency.
• Curriculum & Product Support

Working closely with Learning Architects and Digital Content Designers, you’ll ensure our systems effectively support curriculum structures, learning journeys and product delivery.

This will include

• Supporting the implementation and maintenance of curriculum products within Aptem and other learner management systems.
• Ensuring programme structures, learning activities, resources and assessments are correctly mapped.
• Supporting curriculum launches and product enhancements.
• Contributing to learning technology projects.
• Identifying opportunities to use platform functionality to improve learner engagement.
• User Experience & Stakeholder Support

You’ll be the go-to person for complex learning systems queries and issues, working collaboratively with stakeholders to find effective technology solutions.

You’ll

• Act as the primary escalation point for complex learning systems issues.
• Gather feedback from learners, employers and colleagues.
• Use feedback to inform platform improvements.
• Lead stakeholder engagement around system developments and changes.
• Promote digital confidence across the organisation.
• Help colleagues get the most from our learning technologies.
• Ensure systems remain intuitive, accessible and user-friendly.
• Reporting & Performance

You’ll use data to understand how our systems are performing and where improvements can be made.

This will include developing and maintaining dashboards, reports and performance measures covering areas such as:

• User engagement
• System utilisation
• Platform performance
• Data quality
• Service effectiveness
• Learner interaction and resource usage

You’ll turn this data into meaningful insights and recommendations that help shape future developments and business decisions.

Quality, Compliance & Risk

You’ll also play a key role in ensuring our learning systems meet regulatory and organisational requirements.

This includes

• Supporting funding, regulatory and compliance requirements.
• Maintaining awareness of relevant education, data protection and technology regulations.
• Supporting inspection, audit and quality review readiness.
• Ensuring systems align with GDPR, safeguarding, accessibility and information governance requirements.
• Identifying and mitigating platform and digital process risks.
• Supporting business continuity and disaster recovery arrangements.
• Innovation, AI & Continuous Improvement

We’re looking for someone who is excited about what technology can do next.

You’ll champion

• AI-enabled tools and solutions.
• Automation.
• Emerging learning technologies.
• Digital transformation.
• Improved system workflows.
• Better user experiences.
• Innovative approaches to learning technology.

You’ll continuously look for ways to make our systems more efficient, more intuitive and more impactful.

You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture.

Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch!

• The Benefits
• 25 days holiday plus public and bank holidays
  - 3 additional days of paid leave for Christmas Shut down
  - Volunteer day
  - Well-being day
  - Enhanced Sick Pay
  - BUPA Healthcare Cashback plan
  - Enhanced Maternity paid leave
  - Enhanced Paternity paid leave
  - Grandparent paid leave
  - Bereavement paid leave
  - Life Assurance
  - Refer a friend bonus
  - Birthday day off
  - 3% pension contribution using pension provider NEST
  - Shopping discount & cash back platform
  - Refer a friend bonus
  - Employee Financial Wellbeing support
  - Buy an additional 5 days annual leave
  - Employee Assistance Helpline
  - Company events and social gatherings
  - Appreciation gifts

About You

Essential

• Degree Level qualification or equivalent professional experience.
  - Relevant qualification in Learning Technology, Digital Systems, Data Management, Business Systems or a related discipline, or substantial equivalent experience.
  - Significant experience managing learning platforms, learner management systems or learning technologies.
• Experience of Aptem, PASS or similar apprenticeship and learner management systems.
• Experience implementing, configuring and optimising learning technology platforms.
• Experience managing systems integrations and digital processes.
• Experience working within apprenticeship, further education or work-based learning environments.
• Experience developing reports, dashboards and performance measures.
• Experience supporting organisational change through technology solutions.
• Strong understanding of learning management systems and digital learning technologies.
• Excellent knowledge of Aptem and its application within apprenticeship or training environments.
• Strong understanding of curriculum and learner management processes.
• Knowledge of data management, reporting and systems integration principles.
• Understanding of GDPR, information governance and data security requirements.
• Strong analytical and problem-solving skills.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple projects and competing priorities.
• Strong organisational and planning skills.
• High levels of attention to detail and quality focus.
• Ability to analyse data and translate insight into action.
• Strong digital literacy and systems capability.
• Awareness of AI technologies and their application within education and training.

Desirable

• Project Management qualification (PRINCE2, Agile, Scrum or equivalent).
• Experience of API integrations and automation tools.
• Experience of learning analytics and business intelligence reporting.
• Knowledge of accessibility standards and inclusive design.
• Experience supporting Ofsted inspections, funding audits or regulatory reviews.
• Experience implementing AI-enabled learning or operational solutions.
• What success looks like

In this role, you’ll be successful when our learning systems are

Stable. Scalable. Efficient. User-friendly. Future-focused.

You’ll help us achieve

• Consistent and effective use of Aptem and associated platforms.
  - Improved learner, employer and colleague satisfaction.
  - Increased platform adoption and engagement.
  - Strong data quality and reduced system-related risks.
  - Effective integrations and automated processes.
  - Better use of reporting and data to support decision-making.
  - Successful implementation of AI and digital innovation.
  - Technology that positively contributes to learner engagement, achievement and progression.
  - Learning systems that support outstanding delivery, quality and operational performance.

Ready to lead the way?

If you’re an experienced learning systems professional who loves solving problems, improving processes and exploring what technology can do, we’d love to hear from you.

Apply today and help us build the future of learning technology.

About Us

Impact Futures Group; one of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications.

• Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey
• We are the 23rd best large employer in the UK and the 6th best education provider.
• We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for
• We are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race, disability, religion/belief, sexual orientation or age
• We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role