Are you passionate about working with people, building relationships and helping others?
Do you have good knowledge of the apprenticeship or education sector?
Tend Training part of Impact Futures Group are currently recruiting for an Education Advisor to join our fantastic Enrolment team.
Please note: This is a maternity cover contract for 12 months with the opportunity to stay permanent. The role is hybrid - flexible working with a minimum of 2 days in Birmingham office.
The Role:
As an Education Advisor you will work closely with the account management and sales teams to support new apprentice onboarding and to make the start of the learners' journey an informative and enthusing experience.
The role will involve:
- Support each learner through their enrolment by providing Information, Advice and Guidance, supporting their enrolment process through to their start on their programme.
- Be responsible for timely and accurate completion of all enrolment paperwork and documentation for your caseload allocation.
- Process and complete all enrolment documentation in line with the ESFA requirements.
- Keep to desired timeframes when making initial contact, sending required documents and assessments to learners.
You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture.
Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch.
The Benefits
- 25 days holiday plus public and bank holidays
- 3 additional days of leave for Christmas shutdown
- Birthday day off
- 1 day for volunteering work
- Enhanced sick pay
- Enhanced Maternity pay
- Enhanced Paternity pay
- Grandparent pay
- Life Assurance
- Wellbeing day
- Refer a friend bonus £1,000
- Bereavement paid leave
- BUPA Healthcare Cash back plan
- Life Lounge (retail discount & cash back platform)
- 3% pension contribution using pension provider NEST/salary sacrifice scheme
- EV salary sacrifice scheme
- Employee Assistance Helpline
- Employee Financial Wellbeing support
- Buy an additional 5 days annual leave
- Company events and social gatherings
- Appreciation gifts
About You:
-Target driven
-You will be able to demonstrate outstanding customer service and communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Good attention to detail – completing tasks to a high standard.
- Good time management - Ability to work towards strict deadlines and manage priorities and time in order to successfully meet deadlines.
- Good IT knowledge (including all Microsoft packages)
About Us
- Impact Futures Group is one of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications.
- Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey
- We are the 23rd best large employer in the UK and the 6th best education provider.
- We have been awarded a prestigious 2-star accreditation for been an outstanding company to work for
- We are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race, disability, religion/belief, sexual orientation or age
- We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role
Education Advisor in Birmingham employer: Impact Futures Group
The Childcare Company, part of Impact Futures Group, is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive benefits package including uncapped bonuses, generous holiday allowances, and enhanced parental leave. With a strong focus on team collaboration and innovation, we foster a dynamic work culture where strategic leaders can thrive and make a meaningful impact in the education sector. Join us in shaping the future of education partnerships while enjoying a supportive environment that values your contributions.
