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For Companies At a Glance
- Tasks: Manage major accounts, ensuring contractual obligations and profitability.
- Company: Impact Handling is a leading UK provider of material handling equipment since 1985.
- Benefits: Enjoy a competitive salary, vehicle, pension, training, and health benefits.
- Why this job: Join a supportive culture focused on growth, customer satisfaction, and personal development.
- Qualifications: Experience in a similar role, strong analytical skills, and a customer-focused attitude required.
- Other info: Role involves national travel and is partially based in Corby.
The predicted salary is between 36000 - 54000 £ per year.
At Impact Handling you will be responsible for managing the nominated Major Accounts to ensure we meet and exceed our contractual obligations in addition to ensuring ongoing profitability. You will be expected to work with customers to provide analysis and remote support, this will include regular reporting, on site reviews and setting and following up on KPI's and SLA requirements. This role is vital to the business and ensures our national customers have the right support to enable growth and we have all the right information to secure customer satisfaction and deliver or exceed expectations.
Please note this role will be partially based from Corby but will require extensive national travel to customer sites.
Skills and Experience- Experience from a similar role
- Analytical with good reporting skills
- The ability to produce and deliver on site presentations
- Good attitude with the ability to stay motivated
- A customer focused perspective and approach
- Relationship building skills and experience
At Impact Handling our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers need, they can handle it. Our values are:
- Respect
- Entrepreneurship
- Courage
- Friendliness
If you are interested in the above vacancy, please Apply Now!
Contracts Manager in Corby employer: IMPACT FORK TRUCKS LIMITED
Contact Detail:
IMPACT FORK TRUCKS LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in Corby
✨Tip Number 1
Familiarise yourself with the material handling industry and specifically Impact Handling's services. Understanding their products and customer base will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Impact Handling on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed contracts or accounts in the past. Highlighting your analytical skills and ability to meet KPIs will resonate well with the hiring team.
✨Tip Number 4
Showcase your relationship-building skills by preparing to discuss how you've maintained strong client relationships in previous roles. This is crucial for a Contracts Manager, so having concrete examples ready will set you apart from other candidates.
We think you need these skills to ace Contracts Manager in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and customer relations. Use specific examples that demonstrate your analytical skills and ability to meet KPIs and SLAs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your values align with those of Impact Handling, particularly respect, entrepreneurship, courage, and friendliness.
Highlight Relevant Skills: In your application, emphasise your reporting skills, relationship-building abilities, and experience in delivering presentations. These are crucial for the Contracts Manager role and will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at IMPACT FORK TRUCKS LIMITED
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contracts Manager. Familiarise yourself with key terms like KPIs and SLAs, as well as the importance of customer satisfaction in this role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with reporting and analysis. Bring examples of how you've used data to drive decisions or improve processes in previous roles, as this will be crucial for managing major accounts.
✨Demonstrate Relationship Building
Be ready to share specific instances where you've successfully built relationships with clients or stakeholders. Highlight your customer-focused approach and how it has led to positive outcomes.
✨Prepare for On-Site Presentations
Since the role involves delivering on-site presentations, practice your presentation skills. Be prepared to discuss how you would communicate complex information clearly and effectively to clients.
