We're growing fast, and we're looking for an experienced Operations Manager to oversee a team of Area Mangers that manage a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you'll need to be prepared to travel between sites., We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you'll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:
- Accountability for your Area Managers portfolios of multi-client, multi-site contracts across the nominated area.
- Responsible for ensuring all schools within your region are operating within Dolce standards and performing well.
- Ensure that all financial targets are achieved, a high quality operation is maintained, and client satisfaction constantly exceeds expectations.
- To inspire and support the Area Managers reporting into this role to deliver a first class service and develop employee satisfaction levels.
- Ensure constructive and effective communication between Dolce and all schools at all times.
- Ensure the completion of regular quality audits and kitchen checks as directed by Dolce protocols.
- Ensure that all Area Managers have full knowledge of the menu regarding ingredients, cooking methods and correct portion sizes and can communicate this to all staff within their kitchens.
- Reporting to the Regional Operations Director.
You're a hands-on, results-driven manager who thrives in a fast-paced environment. You'll have:
In order to succeed, you will be able to demonstrate a proven track record of managing others within Management, and will have experience within a similar role and environment. Multi site experience and experience in managing schools is a must. You will have excellent communication skills, be IT literate and must possess a full UK driving license. having recognised catering and food hygiene qualifications is a bonus but not required. We're looking for someone who leads by example, motivates teams, and genuinely cares about people and food.
Impact Food Group (IFG) is one of England's fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.
- Salary: £52,500 plus Car Allowance (£5,760)
- 25 days paid annual leave plus bank holidays
- Life assurance and company pension
- Healthcare
- Access to our online learning and development platform
- Employee wellbeing programme
- Salary sacrifice electric car scheme
- IFG Rewards high-street discounts
- Annual Summer Party with company awards
An interview and assessment will be part of the recruitment process. IFG are committed to safeguarding children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children's barred list check, which IFG will pay for.
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Regional Operations Manager employer: Impact Food Group
At Impact Food Group, we pride ourselves on being more than just a school caterer; we are dedicated to fostering a positive food culture that enhances student wellbeing. Our vibrant work environment in Surrey encourages continuous learning and growth, offering employees access to extensive training and development opportunities, along with competitive benefits such as 25 days of annual leave and a staff discount scheme. Join us in making a meaningful impact on the lives of students while enjoying a supportive and dynamic workplace.
