At a Glance
- Tasks: Coordinate and manage school meal ordering systems while supporting clients and ensuring smooth operations.
- Company: Join Impact Food Group, a leading school food provider transforming student meals across the UK.
- Benefits: Enjoy 25 days annual leave, staff discounts, pension scheme, and monthly incentives.
- Other info: Be part of a dynamic team dedicated to creating a positive food culture in schools.
- Why this job: Make a real difference in students' lives through healthy food and positive social impact.
- Qualifications: Strong organisational skills, attention to detail, and experience with Microsoft Office; catering experience is a plus.
The predicted salary is between 22950 - 28050 £ per year.
System Administration
- Build and maintenance of primary school ordering platforms
- Onboarding and training of new clients to ordering platforms
- Distribute parent and staff accounts/invitation links across all ordering platforms
- Menu updates and verification to ensure parents see correct meal options
- Managing term dates, closed days and calendar updates
- Verify and cross-check menu choices to system build
- Prepare and amend trip and theme-day menus, including mass or manual deletion of meals
- Create and maintain menu cycles in accordance with operational schedules
Menu & Calendar Management
- Create usable menu templates for meal ordering platforms
- Receive, check and interrogate submitted menus from Food Team before platform menu building begins
- Create menu layouts, ensuring accuracy across all ordering platforms before publishing
Collaborations & Meetings
- Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues
- Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service
- Collaborate across departments to identify and resolve recurring system issues
- Support new school onboarding and integration activities
Communication & Support
- Responding promptly and professionally to calls, emails and Freshdesk tickets from parents, schools and internal teams
- Handle late orders and meal cancellations, liaising with school kitchens to ensure accurate meal provision
- Liaising with Operations Team and school offices to resolve issues
- Strong communication and interpersonal skills
- Outstanding customer service skills
- Excellent organisational and multitasking abilities
- High attention to detail with a proactive approach to problem solving
- Competent in Microsoft Office and database systems
- Experience with catering or school management systems an advantage
- Ability to work independently and collaboratively within a fast-paced environment
If you're a collaborative, solution-focused professional who thrives in a busy and purposeful environment, we'd love to hear from you. Join us and be part of a team that is transforming lives through the power of food, making a genuine difference for students across the UK.
At Impact Food Group, we're more than just a school caterer. We're on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We're constantly learning, evolving, and improving - every way, every day. We one of England's fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We're now looking for a talented and highly organised Primary Systems & Admin Coordinator to join and play a vital role in supporting our business. Guided by our values, integrity, bold, impactful, humble and community; you will help us shape a workplace and culture we can all be proud of.
- 25 days annual leave plus bank holidays
- Staff discount scheme across 850+ retailers
- Pension scheme and other great company benefits
- Monthly incentives and recognition for top performers
IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.
Project Coordinator employer: Impact Food Group
Impact Food Group is an excellent employer that values its employees and fosters a supportive work culture in Woking, Surrey. With a focus on professional growth and development, we offer meaningful opportunities to make a difference in the lives of students across the UK. Join our team and enjoy a collaborative environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Project Coordinator
✨Join Food Science Communities
Get involved in food science forums and communities, both online and offline. Platforms like LinkedIn Groups or Reddit can be goldmines for job leads and valuable insights. Plus, you’ll connect with other food enthusiasts who might even point you towards openings at companies like Impact Food Group.
✨Attend Industry Conferences and Workshops
Check out exhibitions and workshops in the food science sector. Events like the International Congress on Food Technology are not just knowledge hubs, but also great networking opportunities. You never know who you might bump into – perhaps a hiring manager from Impact Food Group!
✨Show Off Your Passion for Food Tech
Start a blog or social media channel showcasing innovative food science projects or trends. This not only showcases your expertise but also raises your visibility in the field. When you apply for a role at companies like Impact Food Group, they’ll see you’re proactive and truly passionate about food technology.
✨Leverage University Career Services
If you're fresh out of uni, make use of your career services! They often have exclusive job boards and connections with companies looking for graduates. Don't forget to mention your interest in roles like those at Impact Food Group, and they might have insider tips or referrals just for you!
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Showcase Your Relevant Projects:When applying for a role in food science and technology at Impact Food Group, make sure to highlight any relevant projects or research you've worked on. Whether it’s a dissertation, a lab experiment, or a product development idea, detail these experiences to demonstrate your hands-on skills in the field—employers love to see practical applications of your knowledge!
Highlight Technical Skills:In the food science and technology industry, technical skills are key. Be sure to list any specific skills you have related to food safety, quality control, or food processing technologies on your CV. Also, mention any software or analytical tools you’re proficient in, as this shows you're ready to hit the ground running at Impact Food Group.
Tailor Your Cover Letter:As this is a full-time position, your cover letter should convey not just why you want the job, but also how you fit into the company's vision. Talk about your passion for food science and how your background uniquely positions you to contribute to Impact Food Group. Make it personal and compelling!
Include Certifications:If you have any certifications related to food science, safety, or technology, be sure to mention them. These can really set you apart from other candidates! List them prominently on your CV and discuss how they relate to the role at Impact Food Group. It shows you're committed to your professional development.
How to prepare for a job interview at Impact Food Group
✨Know Your Lab Tech!
Given that you’re diving into food science and technology, brush up on the specific technologies and lab equipment mentioned in the job description. Familiarising yourself with tools like gas chromatography or texture analyzers will show that you’re serious about the technical side of things.
✨Show Off Your Project Experience
Prepare to discuss any relevant projects or research you've undertaken in food science. Whether it’s developing a new recipe, conducting taste tests, or analysing nutritional content, having tangible examples can really show off your expertise and passion for the field.
✨Emphasise Your Soft Skills
Don't underestimate the importance of teamwork and communication in food science roles. Be ready to highlight instances where you’ve effectively collaborated with others or communicated complex scientific ideas clearly. This can make a huge difference in landing that full-time gig!
✨Stay Up-to-Date with Industry Trends
Make sure you’re clued up about the latest trends in food science and technology — think sustainability, food safety, and innovative processing techniques. Discussing these topics during your interview can demonstrate your enthusiasm for the field and how you can contribute to Impact Food Group’s mission.
