Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the People Services team and support managers with expert guidance.
- Company: Impact Food Group is redefining school catering for healthier food culture.
- Benefits: Flexible salary, fantastic benefits, and a positive work environment.
- Why this job: Make a real impact in a company focused on social change and employee development.
- Qualifications: Experience in HR advisory roles, strong leadership, and knowledge of UK employment law required.
- Other info: Join a collaborative team dedicated to improving students' lives across the UK.
The predicted salary is between 36000 - 60000 £ per year.
Role: People Services Manager
Salary: Flexible & Fantastic Benefits
Location: Woking
People Services Manager
At Impact Food Group, we re more than just a school caterer. We re on a mission to create a positive food culture and help more students enjoy healthier, better-quality food. Making a positive social impact is at the heart of everything we do. We re constantly learning, evolving, and improving every way, every day.
Through our industry-leading brands Innovate, Hutchison, Cucina, and Chapter One we cater for over 550,000 students and operate in more than 800 schools nationwide, growing every year.
We re now looking for a talented and highly organised People Services Manager to lead our Shared Services team and support our operational managers with expert people guidance. If you re ready to make a real impact in a company that s redefining what it means to work in catering, this is your moment.
Guided by our values, integrity, bold, impactful, integrity, and community; you will help us shape a workplace and culture we can all be proud of.
What you ll be doing
As People Services Manager, you ll play a dual role: working with a Head of People / People Director and acting as a trusted advisor to a new operational region in our business, and leading our People Services Coordinators to deliver exceptional service across the employee lifecycle. You ll ensure our people processes run smoothly, our team is supported and developed, and our managers are empowered to lead brilliantly.
Key Responsibilities Include:
- Providing timely, practical guidance to empower managers to lead fairly, consistently, and brilliantly.
- Advising and supporting managers through formal investigations and hearings, ensuring every step is handled with care and integrity.
- Guiding and coaching on short- and long-term sickness cases, including Occupational Health referrals and reasonable adjustments to contribute to a positive culture where employees feel supported.
- Supporting capability procedures and performance improvement plans that help people grow and succeed to make a difference and improve knowledge.
- Collaborating with People Business Partners to spot trends and shape proactive people strategies that are decisive and challenge the norm.
- Taking the lead, collaborating with the wider People department to process employees transferring via TUPE at peak periods and succeeding as a team.
- Lead and support the development of the team of People Coordinators. Ensure the timely response to general employee enquiries and action taken on maternity, paternity, flexible working, and probationary period enquiries from employees and managers across our entire operation.
More about you –
- Proven experience in a People/HR Advisory role, ideally in a fast-paced, operational setting.
- Proven experience in leading a team setting objectives, leading by example and establishing best practices.
- Excellent communication and leadership skills you know how to coach, guide, and inspire.
- Strong working knowledge of UK employment law and people practices, including TUPE processes.
- Confidence in managing ER cases end-to-end, including disciplinary, grievance, absence, and capability.
- Considerate and ready to both learn from and share your knowledge with colleagues to be part of a fantastic People Team.
If you re a collaborative, solution-focused HR professional who thrives in a busy and purposeful environment, we d love to hear from you. Join us and be part of a team making a genuine difference in the lives of students across the UK.
People Services Manager employer: Impact Food Group
Contact Detail:
Impact Food Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends in people management and HR practices, especially in the education sector. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Impact Food Group or similar organisations. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to lead teams and manage employee relations effectively. Highlighting these instances will showcase your suitability for the People Services Manager position.
✨Tip Number 4
Stay updated on UK employment law, particularly around TUPE processes and employee rights. Being well-versed in these areas will not only boost your confidence but also show your commitment to supporting a fair workplace.
We think you need these skills to ace People Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR advisory roles, particularly in fast-paced environments. Emphasise your leadership skills and any specific achievements that align with the responsibilities of a People Services Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a positive workplace culture. Mention how your values align with those of Impact Food Group and provide examples of how you've successfully empowered managers and supported teams in previous roles.
Highlight Relevant Skills: In your application, clearly outline your knowledge of UK employment law and your experience with TUPE processes. Include specific examples of how you've managed employee relations cases and contributed to team development.
Showcase Your Collaborative Spirit: Demonstrate your ability to work collaboratively by providing examples of how you've partnered with other departments or teams to implement people strategies. Highlight your solution-focused approach and readiness to learn from others.
How to prepare for a job interview at Impact Food Group
✨Understand the Company Culture
Before your interview, take some time to research Impact Food Group's mission and values. Familiarise yourself with their commitment to creating a positive food culture and how they support students. This will help you align your answers with their ethos during the interview.
✨Showcase Your People Management Skills
Be prepared to discuss your experience in leading teams and managing people processes. Highlight specific examples where you've empowered managers or improved team performance. This will demonstrate your capability as a People Services Manager.
✨Demonstrate Knowledge of Employment Law
Since the role requires a strong understanding of UK employment law, brush up on key regulations and practices, especially around TUPE processes and employee relations. Being able to speak confidently about these topics will show your expertise and readiness for the role.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask your interviewers about the company’s future plans, team dynamics, and how they measure success in the People Services department. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
