Operations Support Manager

Operations Support Manager

Leeds Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and support operations in a dynamic catering environment.
  • Company: Join IFG, a top education catering company recognised for excellence.
  • Benefits: Enjoy flexible working options and exciting corporate perks.
  • Why this job: Be part of a winning team that values food and innovation.
  • Qualifications: Experience in contract catering and strong leadership skills required.
  • Other info: Opportunity to work with award-winning brands and make a real impact.

The predicted salary is between 36000 - 60000 £ per year.

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards.

Are you an experienced contract catering Operations Support Manager who still likes to be involved with Food?

Do you want to be part of a growing business with an industry-leading social impact agenda?

We’re not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food.

The role…

Job Title: Operations Support Manager

Area Covering: Supporting Leeds & Harrogate Area

Working Days: Monday to Friday

Shifts & Working hours: 45 hours per week

Working Weeks: 52 weeks per year (25 days paid annual leave plus bank holidays)

Pay Details: £38,000 per year plus car allowance of £3840 per year (paid monthly)

Benefits: Bonus potential of up to 10% (Discretionary) of salary based on performance, free meals on shift, uniform, pension and other great company benefits

What’s this all about?

Due to continued business growth an exciting opportunity has arisen for experienced Operations Support Managers to join our team. Geographically, you will support the operations manager across their portfolio of sites.

You will need multisite management experience, a passion for food and service and craft skills to support in the kitchen when needed

Can you…

  • Manage, inspire, and engage the teams?
  • Understand, track, and manage the schools’ restaurant profit contribution to the business, being conscious of our food and service offering and client expectations?
  • Meet with clients and stakeholders to build effective relationships, gain trust, and drive our shared goal of feeding more students, better food?

It’s all “me, me, me”

You will have managed at least 4 sites; managing and guiding the chef managers with the day-to-day running of the site as well as building excellent client relationships.

A chef by trade and still be happy to be in the kitchen when needed

You will be comfortable conversing at all levels, from the kitchen to the board room.

You will also be self‑motivated, resilient, and highly organised; with an understanding of how to prioritise effectively.

You won’t be afraid of the Office suite and will be a dab hand at producing spreadsheets and presentations to show how well you’re doing

What’s in it for me?

We’ll give you a place to grow and a career to be proud of.

There are loads of free qualifications and career development opportunities to be had and we’ve got a staff discount scheme at over 850 retailers!

We also run monthly opportunities for the best teams to win shopping vouchers…

Next steps…

If you think you’ve got what it takes, and the times above suit you, we’d love to hear from you!

An interview and kitchen visit will be required for this role.

IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.

We are a committed equal opportunities employer – if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

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Operations Support Manager employer: Impact Food Group

At IFG, we pride ourselves on being a dynamic and innovative employer, offering our Operations Support Managers the chance to thrive in a fast-paced environment that celebrates creativity and excellence in education catering. With a strong focus on employee development, we provide ample growth opportunities and foster a collaborative work culture where your contributions are valued. Join us in our vibrant location, where you can be part of a team that has been recognised as the best in the industry, making a meaningful impact on the lives of students every day.
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Contact Detail:

Impact Food Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Support Manager

Tip Number 1

Familiarise yourself with the latest trends in contract catering and food service. Understanding what’s currently popular can help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.

Tip Number 2

Network with professionals in the education catering sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at IFG.

Tip Number 3

Research IFG's brands and their unique offerings. Being knowledgeable about Hutchison, Innovate, Cucina, and Chapter will allow you to tailor your discussions and show how your experience aligns with their goals.

Tip Number 4

Prepare to discuss your hands-on experience in food operations. Highlight specific examples where you've successfully managed teams or improved processes, as this will resonate well with the role of Operations Support Manager.

We think you need these skills to ace Operations Support Manager

Contract Management
Food Safety Standards
Operational Efficiency
Team Leadership
Budget Management
Customer Service Excellence
Problem-Solving Skills
Communication Skills
Project Management
Supplier Relationship Management
Quality Control
Training and Development
Adaptability
Analytical Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Operations Support Manager position. Tailor your application to highlight relevant experience in contract catering and food operations.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in operations support and any hands-on experience with food services. Use specific examples to demonstrate your skills and achievements in similar positions.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the food industry and your desire to contribute to IFG's success. Mention why you are excited about the opportunity and how your background aligns with their values.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for an Operations Support Manager.

How to prepare for a job interview at Impact Food Group

Know the Company

Before your interview, make sure to research IFG and its brands like Hutchison, Innovate, Cucina, and Chapter. Understanding their values, recent achievements, and what sets them apart in the education catering sector will show your genuine interest and help you connect with the interviewers.

Highlight Relevant Experience

As an Operations Support Manager, it's crucial to showcase your experience in contract catering. Prepare specific examples of how you've successfully managed operations, improved processes, or contributed to food quality in previous roles. This will demonstrate your capability and fit for the position.

Show Your Passion for Food

Since the role involves being involved with food, express your passion for the culinary side of operations. Share any relevant experiences or initiatives you've taken that reflect your enthusiasm for food and how it can enhance the dining experience in educational settings.

Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's future plans, challenges they face in the industry, or how they measure success in the Operations Support Manager role. This shows your proactive attitude and interest in contributing to their growth.

Operations Support Manager
Impact Food Group
Location: Leeds
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