Business Support Manager

Base pay range

£32,000 per year + car allowance of £3,840 per year (paid monthly)

Job Title

Business Support Manager

Area

Liverpool Area

Working Days

Monday to Friday

Shifts & Working hours

40 hours per week

Working Weeks

52 weeks per year (25 days paid annual leave plus bank holidays)

Benefits

Bonus potential of up to 10% (discretionary) of salary based on performance, free meals on shift, uniform, pension and other great company benefits.

Job Overview

Welcome to IFG, we are one of the fastest growing, education catering companies in the country and were recently awarded Education Caterer of the year at the Foodservice Catey Awards.

Are you an experienced contract catering Business Support Manager who still likes to be involved with Food?

Do you want to be part of a growing business with an industry-leading social impact agenda?

We’re not going to bore you with a long list of empty adjectives, we want one simple thing: awesome people to help us feed more children better food.

Responsibilities

• Support the operations manager across a portfolio of sites.
• Have multisite management experience, a passion for food and service, and craft skills to support in the kitchen when needed.
• Manage, inspire, and engage the teams.
• Understand, track, and manage the schools’ restaurant profit contribution to the business, being conscious of food & service offering and client expectations.
• Meet with clients and stakeholders to build effective relationships, gain trust, and drive our shared goal of feeding more students better food.
• Have managed at least 4 sites, guiding chef managers with day‑to‑day running of the site, and building excellent client relationships.
• Be a chef by trade or be happy to work in the kitchen when needed.
• Communicate comfortably at all levels, from kitchen to the board room.
• Be self‑motivated, resilient, and highly organised with an understanding of how to prioritise effectively.
• Produce spreadsheets and presentations using Office Suite to demonstrate performance.

Qualifications / Requirements

• Experience managing multisite operations in catering or food service.
• Strong leadership and team engagement skills.
• Knowledge of profit and performance metrics in school restaurant settings.
• Strong stakeholder management and client engagement.
• Proficiency in Microsoft Office (Excel, PowerPoint).
• Comfortable in a kitchen environment; chef by trade or willing to work in the kitchen.

What’s in it for you?

We’ll give you a place to grow and a career to be proud of. There are loads of free qualifications and career development opportunities, and we’ve got a staff discount scheme at over 850 retailers. We also run monthly opportunities for the best teams to win shopping vouchers.

Next steps

If you think you’ve got what it takes, and the times above suit you, we’d love to hear from you! An interview and kitchen visit will be required for this role.

Equal opportunities

IFG is a committed equal opportunities employer. If you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Restaurants