At a Glance
- Tasks: Oversee outbound logistics, ensuring smooth operations across retail and e-commerce channels.
- Company: Join an iconic Japanese lifestyle brand that's rapidly expanding in Europe.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Enjoy a collaborative culture and the chance to travel across Europe.
- Why this job: Be part of a dynamic team driving operational excellence in a fast-paced environment.
- Qualifications: 5+ years in logistics or supply chain, with strong analytical and communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Downstream Logistics Specialist
Location: London (hybrid – 50% office Oxford Circus, 50% remote)
Salary: Circa £45,000–£55,000 DOE
IMPACT EVOLVE are proud to be partnering with an iconic Japanese lifestyle brand, to appoint a Downstream Logistics Specialist to their growing EMEA team.
This is an opportunity to join a brand at a pivotal moment, scaling fast, building independence from shared services, and expanding its footprint across Europe. You’ll bring structure, visibility, and commercial edge to a business that’s evolving from “start-up mode” into a mature, data driven operation.
From day one, you’ll take ownership of outbound logistics across retail, e-commerce, and marketplace channels, ensuring performance, service, and customer experience keep pace with growth.
Key Responsibilities
- 3PL & Warehouse Operations — Supervise outbound logistics performance across European 3PL partners — ensuring warehouses have the right training, materials, KPIs, and SLAs in place.
- Retail & E-commerce Fulfilment — Own delivery and returns visibility across retail, e-commerce, and marketplace (Zalando) channels. Track delays, escalate proactively, and partner with Customer Service and Retail teams to keep things running smoothly.
- Customer Experience (WISMO) — Analyse “Where Is My Order” queries, identify root causes, and build processes that reduce friction and improve delivery experience.
- Cost Control & Procurement — Develop structured monthly cost reports and track trends vs. budget. Manage procurement for outbound logistics and retail packaging, liaising closely with Finance.
- Retail Packaging Management — Forecast packaging needs, manage suppliers across Europe and Asia, and prevent last-minute shortages through smart planning.
- Continuous Improvement — Create standard trackers and KPIs, establish feedback loops, and drive operational excellence through data-led decision-making.
- Travel — Support site visits, warehouse reviews, store openings, and events across Europe — travel c.20%.
What We’re Looking For
- 5+ years’ experience in logistics, supply chain, or operations roles.
- Proven track record in direct-to-consumer environments (retail/e-commerce focus ideal).
- Systems-savvy with strong analytical skills. SAP experience preferred (S/4HANA a plus).
- Hands-on, adaptable, and comfortable rolling up sleeves to solve operational issues.
- Excellent communicator across cultures and time zones; Japanese or additional European languages a plus.
- Experience in cost reporting, procurement, and packaging logistics is desirable.
What Success Looks Like
- Full visibility and control of outbound logistics across all channels.
- 3PLs aligned, KPIs tracked, and performance communicated clearly.
- Cost reporting embedded and actionable insights delivered monthly.
- WISMO and delivery queries are reduced through smarter processes.
- Retail packaging is consistently available.
- Logistics operating as a seamless enabler of growth across EMEA.
Hiring Process
- Deep dive video interview with IMPACT EVOLVE.
- First stage interviews with customer (cross-functional team).
- Final stage wrap-up interview with customer.
IMPACT EVOLVE are committed to fairness, equity, and inclusion. We welcome applicants from all backgrounds and will provide adjustments as needed throughout the process.
Apply today. Bring structure, visibility, and excellence to a global icon in motion.
Downstream Logistics Specialist in City of London employer: Impact Evolve
IMPACT EVOLVE offers a dynamic and inclusive work environment for the Downstream Logistics Specialist role, situated in the vibrant heart of London with a hybrid working model. Employees benefit from competitive salaries, opportunities for professional growth within a rapidly expanding iconic brand, and a culture that values innovation and collaboration. Join a team that is committed to operational excellence and customer satisfaction while enjoying the unique advantages of working in a culturally rich city.
StudySmarter Expert Advice🤫
We think this is how you could land Downstream Logistics Specialist in City of London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Impact Evolve and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Impact Evolve!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Impact Evolve keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Downstream Logistics Specialist in City of London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Impact Evolve:This is your chance to really connect with the team at Impact Evolve. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Impact Evolve
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Impact Evolve.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Impact Evolve that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Impact Evolve. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
