Solutions Consultant

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

As a Solutions Consultant based in London, you will be the bridge between complex technology and business value, partnering with our Enterprise AE team to drive revenue across the region. You’ll act as a trusted advisor, using your technical expertise and curiosity to uncover client challenges and design bespoke solution plans that inspire confidence in our platform. This is an exciting opportunity to join a high-growth global team where you can shape the future of commerce partnerships for some of the world’s most iconic brands.

What You’ll Do

• Lead technical sales activities by creating and delivering high-impact platform demonstrations, scoping technical solutions, and facilitating working sessions that inspire prospect confidence.
• Conduct deep discovery sessions to document customer technical requirements and positive business outcomes, ensuring our technology aligns perfectly with their strategic goals.
• Design and document solution plans and technical integrations that provide a seamless transition to our onboarding and Customer Success teams for long-term partner health.
• Draft technical RFP responses and manage security questionnaires, ensuring all technical inquiries are handled with precision and speed during the sales cycle.
• Collaborate with Product teams to share industry feedback and customer requests, helping to articulate our product vision and stay at the forefront of innovation.
• Create reusable technical content and assets for pipeline generation campaigns that can be leveraged across the broader global sales and solutions organization.

What You Bring

• 3+ years working in a customer facing role at a digital marketing or technology company.
• Familiarity of affiliate and/or digital marketing industry preferred.
• Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives.
• Continuous learner looking to be challenged with new product capabilities and customer use cases.
• Experience within the marketing technology (MarTech) ecosystem required.
• Natural curiosity leading to a deep understanding of the client challenges.
• Knowledge of JavaScript, APIs, file transfer systems.
• Creative thinker with strong problem-solving skills.
• Excellent verbal and written communication with ability to command engagement at an executive level.
• In-depth understanding of SaaS platforms and digital marketing solutions.
• Ability to communicate complex technical information to a non-technical audience and make complex solutions simple.
• Consistent and detailed approach to preparation and team collaboration.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We’re committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.