impact.com is seeking an Associate Customer Success Manager to drive growth and retention across a portfolio of small and medium-sized brands. You will advocate for customers, become a product expert, and help clients maximize the platform's partnership capabilities.
In this role you’ll train users, support enterprise accounts, and collaborate with cross-functional teams to tailor solutions. A proactive, service-minded mindset and SaaS familiarity are essential.
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Associate CSM: Grow SMB Partnerships & Platform employer: impact.com
At impact.com, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our London office offers a vibrant environment where you can thrive alongside talented professionals, with ample opportunities for personal and professional growth in the fast-paced SaaS industry. With a competitive compensation package and a commitment to employee development, we empower our team members to achieve their best while making a meaningful impact in the UK & Ireland market.