At a Glance
- Tasks: Onboard clients, run coaching calls, and manage client relationships with energy and clarity.
- Company: Join a fast-growing online business coaching team with a high-performance culture.
- Benefits: Earn $8,000-$15,000+ per month with commission and enjoy remote flexibility.
- Why this job: Make an impact while earning based on your effort and results in a dynamic environment.
- Qualifications: Fluent English, sales experience, and a passion for coaching and digital marketing.
- Other info: Ideal for entrepreneurial spirits ready to grow and adapt in a scaling company.
The predicted salary is between 8000 - 15000 £ per month.
Are you a high-energy, entrepreneurial communicator who wants to get paid based on how hard you work - not an arbitrary salary cap? We are growing fast and we need driven people who want to grow with us.
Who We Are
Richard Yu is an online business coach with:
- 100K+ subscribers on YouTube → youtube.com/richardyu1
- A growing personal brand on Instagram → instagram.com/richardyuzee
We are a high-performance team, rooted in service that moves fast, holds each other accountable, and celebrates results. Our clients transform their lives - and so do the people on our team. We are building a world-class education platform to help people turn their knowledge into income through coaching and consulting.
The Opportunity
This is a revenue-share position. That means your income is directly tied to your effort and your results. Our top performers earn $8,000-$15,000+ /month through base pay plus commissions on renewals, upgrades, referrals, and collections. If you want a comfortable 9-to-5 with a fixed paycheck, this isn’t it. If you want to build something, earn what you’re worth, and grow alongside a company that’s scaling - read on.
What You’ll Do
- Onboard new clients with energy and clarity - their first impression of us is you
- Run daily 1:1 coaching calls on Zoom to hold clients accountable, celebrate wins, and push through plateaus
- Host weekly group coaching sessions, answering questions and driving momentum
- Handle renewal and upgrade conversations - you’ll be trained on our sales framework and expected to convert
- Manage difficult conversations including retention, refund requests, and churn reduction - with professionalism and composure
- Message clients daily across platforms to keep them on track and engaged
- Create training videos and worksheets to continuously improve our client experience
- Report daily across Slack, CRMs, and spreadsheets with high attention to detail
Requirements
- Fluent, articulate English - spoken and written. You’ll be on camera daily. Presence and clarity matter.
- Sales experience - you understand how to guide a conversation toward a decision
- Coaching or mentorship experience - 1:1 and group settings
- Digital marketing knowledge - Instagram, Facebook, TikTok, organic content creation
- Full-time availability, 8AM-6PM EST, Monday-Friday
- Based in North America, Europe, or South Africa
- Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms - or able to learn them fast
The mindset we hire for
- You’re coachable. You don’t just accept feedback - you act on it immediately.
- You think fast and adapt faster. The role will evolve and you’ll evolve with it.
- You’re an entrepreneur at heart - you treat your client portfolio like your own business
- You’re willing to put in long hours when it matters, because you know the payoff is worth it
- You take ownership. Excuses aren’t part of your vocabulary.
This Is NOT For You If
- You have another full-time job or side commitments that divide your focus
- You need heavy hand-holding or a rigid script to feel confident
- You crumble under pressure or resent being pushed to improve
- You’re looking for a stable salary regardless of output
Benefits
- $8,000-$15,000+ /month earning potential (base + commission)
- Commission on renewals, upgrades, referrals, and collections
- Remote, flexible work environment with a high-performance culture
- Real mentorship and training - we invest in your growth
- A front-row seat to a scaling online education company
If this sounds like the opportunity you’ve been waiting for, apply now. We move fast - and so should you.
Client Success Manager - Fully Remote employer: Impact Clients
Contact Detail:
Impact Clients Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager - Fully Remote
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, join relevant groups on social media, and don’t be shy about sliding into DMs. You never know who might have a lead or can refer you to someone looking for a Client Success Manager.
✨Tip Number 2
Show off your personality in interviews! This role is all about energy and communication, so let your enthusiasm shine through. Prepare some stories that highlight your coaching and sales experience, and make sure to connect them to how you can help clients succeed.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your skills and experiences. Focus on how you can bring value to the team and help clients transform their lives, just like we do at StudySmarter.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive and eager to join our high-performance culture. Plus, it shows you’re serious about being part of our growing team. Don’t wait around – the sooner you apply, the better!
We think you need these skills to ace Client Success Manager - Fully Remote
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and energy. Remember, we’re looking for someone who can connect with clients, so a bit of flair in your writing can go a long way.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples from your past that demonstrate your sales experience or coaching abilities. This shows us you’ve done your homework and are genuinely interested in the role.
Show Your Results: Since this is a revenue-share position, we love to see numbers! If you’ve achieved impressive results in previous roles, share them. Whether it’s sales figures, client retention rates, or any other metrics, showcasing your success will help us see your potential impact on our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling. Plus, it shows you’re proactive and ready to jump into the fast-paced environment we thrive in!
How to prepare for a job interview at Impact Clients
✨Show Your Energy
As a Client Success Manager, your energy is key! Make sure to convey your enthusiasm during the interview. Use positive body language and speak with passion about how you can help clients transform their lives.
✨Demonstrate Your Coaching Skills
Prepare to discuss your coaching or mentorship experience. Share specific examples of how you've guided others to success, whether in 1:1 or group settings. This will show that you understand the importance of accountability and support.
✨Know Your Sales Framework
Familiarise yourself with sales techniques and be ready to discuss how you would handle renewal and upgrade conversations. Highlight any past experiences where you successfully converted leads or managed difficult conversations with professionalism.
✨Be Adaptable and Coachable
This role requires someone who can think on their feet and adapt quickly. Be prepared to share instances where you've received feedback and acted on it immediately. Show that you're not just open to change but thrive on it!