At a Glance
- Tasks: Lead customer projects, set expectations, and coordinate timelines for successful implementations.
- Company: Join IMP Software, a leader in innovative financial solutions for multi-academy trusts.
- Benefits: Enjoy 27 days holiday, health insurance, home office stipend, and funded professional development.
- Other info: Flexible working, regular socials, and great career progression opportunities await you!
- Why this job: Be part of a passionate team making finance simpler and more accessible for schools.
- Qualifications: Proficient in Microsoft Office, strong organisational skills, and excellent communication abilities.
The predicted salary is between 31000 - 31000 £ per year.
The Business: Implementation
Founded by a team of financial experts and ex-MAT professionals, IMP Software has a deep understanding of the challenges facing multi-academy trusts. Our mission is to empower multi-academy trusts with the tools and expertise they need to manage their finances more efficiently and effectively. That's why we're trusted by trusts across the country to provide the only budgeting, forecasting, and reporting software designed specifically for them. From a standing start, in less than 5 years we are now used by most large trusts to help them deliver smarter MAT Finance.
We're proud to be at the forefront of innovation in the MAT finance sector, and we're constantly looking for ways to improve our offering. We work closely with our customers to understand their requirements so that we can tailor our product to their specific needs, and our team is always available to provide expert advice and support. But at our core, we're more than just a software company. We're a team of passionate and dedicated professionals, committed to helping multi-academy trusts achieve their financial goals. We believe that financial planning should be simpler, more accessible, and more transparent, and we're proud to be leading the way in supporting smarter MAT finance.
At IMP we are very aware that the success of our business will be directly correlated to the quality of the team that we can attract and more importantly retain! Due to this core belief, IMP offers fantastic career progression within a business that places huge importance on the happiness of the team, through our respectful, fun and supportive culture, flexible working, regular socials and funded/encouraged CPD.
Role Description:
The role of Customer Project Coordinator is a vital role within our implementations team. You will be the first point of contact post sales, meaning you will lead the welcome calls with all customers, set expectations and all timelines for their implementation. You will coordinate the customer projects, assigning them into a cohort and mapping out the process through to completion.
Key Responsibilities:
- Setting customer expectations and talking about what they can expect during the project and availability to start
- Discussing key dates, project timelines and flagging any issues that may arise from the project
- Acting as a PA to the lead consultant on the project: reschedule their meetings when necessary, organise their diary and communicate any issues through to customers
- Manage the Monday board for all active project cohorts
- Allocating the projects
Skills, experience, and attributes:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools.
- Excellent organisational skills and ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills.
- Detail-oriented mindset and commitment to maintaining accurate records.
- Ability to work effectively within a team and collaborate with diverse stakeholders.
- Problem-solving skills and a proactive attitude towards overcoming challenges.
Benefits:
- 27 days of holiday per year plus bank holidays (with a buy option up to an additional 5 days)
- Enhanced Maternity and Paternity leave
- AXA Health insurance including dental, optical and mental health
- Broadband allowance
- Home office stipend
- Life assurance (4 x basic salary)
- Encouraged and funded CPD
Project Co-ordinator in Exeter employer: IMP Software
At IMP Software, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that prioritises employee happiness and career progression. Our commitment to flexible working arrangements, generous benefits including enhanced maternity and paternity leave, and a focus on continuous professional development make us an attractive choice for those looking to make a meaningful impact in the multi-academy trust sector. Join our passionate team and be part of a company that values innovation and collaboration while empowering you to grow your skills and advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Project Co-ordinator in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to multi-academy trusts. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Project Coordinator, you'll need to convey information clearly. Try mock interviews with friends or use online platforms to get feedback on your delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at IMP Software.
We think you need these skills to ace Project Co-ordinator in Exeter
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the role of Customer Project Coordinator. We want to see how you can bring your unique flair to our team!
Show Off Your Organisational Skills:Since this role is all about managing projects and timelines, give us examples of how you've successfully juggled multiple tasks in the past. We love a good story about problem-solving and keeping things on track!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication shines through in your writing. Remember, we’re looking for strong written skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at IMP Software
✨Know the Company Inside Out
Before your interview, take some time to research IMP Software. Understand their mission, values, and the specific challenges they address for multi-academy trusts. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Customer Project Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed projects or coordinated teams. Highlight your proficiency with tools like Microsoft Office and any project management software you've used.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. You might even want to prepare a few questions to ask during the interview that demonstrate your understanding of the role and its responsibilities.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you've faced challenges in previous roles and how you overcame them. This will showcase your proactive attitude and ability to handle issues as they arise, which is crucial for the position.
