At a Glance
- Tasks: Provide IT support, manage devices, and develop automation solutions.
- Company: Join a fast-growing, award-winning tech company focused on education.
- Benefits: Enjoy 27 days holiday, health insurance, and a home office stipend.
- Other info: Flexible remote work environment with great opportunities for personal growth.
- Why this job: Kickstart your IT career with hands-on experience in a supportive team.
- Qualifications: Early to mid-career IT professional with Microsoft 365 knowledge.
The predicted salary is between 40000 - 40000 £ per year.
- Reporting to: Head of IT
- About IMP
At IMP we help Multi-Academy Trusts (MATs) take control of their finances.
Our MAT-first software is built by people who know the sector inside out.
Former trust professionals, finance experts and product specialists are all part of our team.
More than half of all MATs in the UK already use IMP to plan with confidence, simplify complex processes and make smarter decisions.
We're proud to be independent, founder-led and growing fast.
Alongside our award-winning products, we've built a culture we're equally proud of.
We are ranked as one of the UK's Top 25 Great Places to Work for mid-sized companies.
Respect, collaboration and personal growth sit at the heart of how we work.
You'll find flexibility, support and opportunities to develop here, alongside regular team socials and funded CPD.
Role Description
This is a hands-on technical role within a small, supportive IT team.
You'll work alongside the Head of IT and another IT Engineer, providing IT support while getting exposure to endpoint management, security operations and automation.
It's a great next step for someone early in their IT career who wants to build broad, modern skills - Microsoft 365, Intune, security tooling, AI, automation and scripting - with proper guidance and room to grow.
This isn’t a run-of-the-mill service desk role, it’s a chance to develop technically in a small, fast-moving team where you'll see the impact of your work directly.
Key responsibilities
- IT Operations & Support
- Provide IT support across the business, escalating complex issues to the Head of IT where needed
- Help manage and maintain the endpoint fleet (~150 devices) using Microsoft Intune - compliance policies, configuration profiles, application packaging and deployment
- Administration of the Microsoft 365 environment (Entra ID, Exchange Online, Share Point, Teams)
- Assist with the device lifecycle, from provisioning through to retirement, working with our logistics partner
- Help maintain and improve the IT service desk, including workflows and reporting
- Assist with hardware procurement and coordination with the logistics vendor for deployment, retrieval, repair and recycling
- Security & Compliance
- Support day-to-day management of Microsoft Defender for Endpoint - helping investigate alerts and monitor policies
- Help support security awareness initiatives across the business
- Build an understanding of security and compliance frameworks, and contribute ideas to improve security posture over time
- Automation & Projects
- Develop automations using Power Automate, Power Shell, Python and APIs to reduce manual IT work
- Support joiner/mover/leaver workflows, licence management, device provisioning, and reporting
- Contribute to IT projects across security, infrastructure, and tooling
Skills, experience, and attributes
- UK-based, with right to work in the UK - essential
- Early to mid-career IT professional
- Hands-on exposure to Microsoft 365 administration (Entra ID, Exchange Online, Intune, Defender)
- Understanding of identity and access management and conditional access concepts
- Comfortable troubleshooting across Windows, mac OS, and cloud services
- Strong interest in scripting/automation (Power Shell, Python, Bash, APIs) - prior experience is highly desirable, but not a requirement
- Comfortable working autonomously in a fully remote environment, while knowing when to ask for support
- Interest in AI tools and their application to IT operations
Desirable
- Exposure to Power Automate or similar workflow automation platforms (e. g. Zapier, Make, UI Path)
- Familiarity with ITSM platforms (Service Now, Freshservice, Halo, or similar)
- Previous work experience in a startup or scale-up environment
- Ability to showcase something you’ve built or automated - a Git Hub repo, a script, or even a screen recording
Benefits
- 27 days of holiday per year plus bank holidays (with a buy option up to an additional 5 days)
- Enhanced Maternity and Paternity leave
- AXA Health insurance including dental, optical and mental health
- Broadband allowance
- Home office stipend
- Life assurance (4 x basic salary)
- Encouraged and funded CPD
- Company pension scheme
- #J-18808-Ljbffr
IT Engineer in Exeter employer: IMP Software
At IMP, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a remote employer, we offer flexible working arrangements, competitive benefits, and ample opportunities for professional growth, ensuring that you can make a meaningful impact while balancing your personal and professional life. Join us in leading the charge towards innovative cloud solutions and be part of a team that values collaboration and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in Exeter
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IMP Software values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IMP Software might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IMP Software!
✨Direct Apply to IMP Software
Let's not forget to apply directly through the IMP Software website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer in Exeter
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IMP Software.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IMP Software. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IMP Software
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
