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- Tasks: Provide top-notch support for finance software and tackle complex customer queries.
- Company: Join IMP Software, a company that prioritises staff happiness and development.
- Benefits: Enjoy health insurance, generous holidays, and opportunities for professional growth.
- Other info: Flexible working environment with a focus on team collaboration.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: Professional accountancy qualification and experience in finance required.
The predicted salary is between 30000 - 40000 £ per year.
IMP Software in Exeter is seeking an Application Support Consultant to deliver high-quality support for their finance software. The role enables you to handle complex customer queries and develop the support team's capabilities.
Candidates should possess a professional accountancy qualification and experience in a financial environment. The company values staff happiness and provides benefits like health insurance and a generous holiday package, fostering continuous professional development.
Finance Software Support Specialist — Flexible Working in Exeter employer: IMP Software
Contact Detail:
IMP Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Software Support Specialist — Flexible Working in Exeter
✨Tip Number 1
Network like a pro! Reach out to current or former employees at IMP Software on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your finance software knowledge. We should be ready to tackle those complex customer queries they mentioned, so practice explaining solutions clearly.
✨Tip Number 3
Show off your professional accountancy qualification! Make sure we highlight this in our conversations and during interviews, as it’s a key requirement for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at IMP Software.
We think you need these skills to ace Finance Software Support Specialist — Flexible Working in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your professional accountancy qualifications and any relevant experience in a financial environment. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about finance software support and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Problem-Solving Skills: Since the role involves handling complex customer queries, make sure to include examples of how you've tackled similar challenges in the past. We’re looking for candidates who can think on their feet and provide top-notch support!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IMP Software
✨Know Your Finance Software
Make sure you’re familiar with the finance software that IMP Software offers. Brush up on its features and common issues users face. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex customer queries in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and provide effective solutions.
✨Highlight Your Qualifications
Since a professional accountancy qualification is essential, be ready to discuss how your qualifications relate to the role. Share specific experiences where your knowledge has directly benefited your previous employers or clients.
✨Emphasise Continuous Learning
IMP Software values professional development, so express your enthusiasm for learning and growing within the company. Mention any relevant courses or certifications you’re considering, and how they could enhance your contribution to the team.