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For Companies At a Glance
- Tasks: Create engaging digital learning materials for schools and trusts, simplifying complex finance topics.
- Company: Join a fast-growing, award-winning tech company focused on education finance.
- Benefits: Enjoy 27 days holiday, health insurance, home office stipend, and funded professional development.
- Why this job: Make a real impact in education while developing your skills in a supportive environment.
- Qualifications: Experience in content management and strong writing skills are essential.
- Other info: Flexible work culture with opportunities for personal growth and team socials.
The predicted salary is between 28000 - 42000 £ per year.
Overview
Job Title: Digital Learning Content Specialist
Salary: £35,000
About IMP
At IMP we help Multi-Academy Trusts (MATs) take control of their finances. Our MAT-first software is built by people who know the sector inside out. Former trust professionals, finance experts and product specialists are all part of our team. More than half of all MATs in the UK already use IMP to plan with confidence, simplify complex processes and make smarter decisions.
We’re proud to be independent, founder-led and growing fast. Alongside our award-winning products, we’ve built a culture we’re equally proud of. We are ranked as one of the UK’s Top 25 Great Places to Work for mid-sized companies. Respect, collaboration and personal growth sit at the heart of how we work. You’ll find flexibility, support and opportunities to develop here, alongside regular team socials and funded CPD.
Role Description
The Learning Content Specialist designs and delivers high-quality digital and media learning materials for schools and trusts, including guides, toolkits, presentations, eLearning modules, and video resources. With an education focus, the role translates complex finance and system processes into clear, engaging, and accessible content that supports diverse audiences.
Working cross-functionally, the role contributes to customer onboarding, product training, and community engagement by maintaining resources in the LMS and Zendesk knowledge base. It also ensures content is structured for AI-powered help, guiding users quickly to accurate answers, and aligned with IMP Software’s values and goals.
Key responsibilities
- Create and maintain learning content (guides, toolkits, eLearning, video) tailored for schools, trusts, and finance teams.
- Translate complex finance topics into user-friendly materials.
- Develop content plans aligned to product releases and school year cycles (BFR, forecasting, year-end).
- Build and manage e-learning modules, webinars, and blended learning paths.
- Maintain and optimise Zendesk knowledge articles, playbooks, and troubleshooting guides.
- Ensure accessibility (WCAG 2.1 AA) and best practice in UX and learner engagement.
- Use analytics, feedback, and AI insights to improve content and training.
- Support Customer Success with onboarding packs, newsletters, and forum resources.
- Produce internal playbooks, quick guides, and training documentation.
Skills, experience, and attributes
- Experience in content management, training, or documentation within an education environment.
- Skilled in creating clear resources for school and trust finance systems, with familiarity of finance-related software (desirable).
- Knowledge of LMS platforms (Totara, Moodle, Docebo) and Zendesk Guide (desirable).
- Strong writing, editing, and proofing skills with excellent attention to detail.
- Ability to simplify complex finance processes into practical, engaging materials.
- Familiar with SaaS in the education finance sector (desirable).
- Understanding of accessibility, UX, and learner engagement principles (desirable).
- Analytical, comfortable using data and feedback to refine content.
- Adaptable, with an interest in AI and digital tools that enhance learning.
Benefits
- 27 days of holiday per year plus bank holidays (with a buy option up to an additional 5 days)
- Enhance Maternity and Paternity leave
- AXA Health insurance including dental, optical and mental health
- Broadband allowance
- Home office stipend
- Life assurance (4 x basic salary)
- Encouraged and funded CPD
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Digital Learning Content Specialist employer: IMP Software
Contact Detail:
IMP Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Learning Content Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the education and finance sectors on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best digital learning content. Include examples of guides, eLearning modules, or any other materials you've developed. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching IMP and its products. Understand their values and how they help Multi-Academy Trusts. Tailor your answers to show how your experience aligns with their mission and how you can contribute to their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at IMP. Let’s get you that Digital Learning Content Specialist role!
We think you need these skills to ace Digital Learning Content Specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Learning Content Specialist role. Highlight your experience in creating engaging learning materials and your understanding of finance processes, as this will show us you’re a great fit for our team.
Showcase Your Skills: Don’t forget to emphasise your writing, editing, and proofing skills. We love attention to detail, so include examples of how you've simplified complex topics into user-friendly content. This will help us see your potential impact on our projects.
Be Authentic: Let your personality shine through in your application! We value collaboration and personal growth, so share your passion for education and digital learning. This helps us get a sense of who you are beyond your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at IMP Software
✨Know Your Audience
Before the interview, take some time to research IMP and its culture. Understand their focus on Multi-Academy Trusts and how they simplify finance processes. This will help you tailor your responses and show that you're genuinely interested in their mission.
✨Showcase Your Content Skills
Prepare examples of your previous work in creating digital learning materials. Be ready to discuss how you've translated complex topics into engaging content. Highlight any experience with LMS platforms or finance-related software, as this will resonate well with the role.
✨Emphasise Collaboration
Since the role involves working cross-functionally, be prepared to talk about your teamwork experiences. Share specific instances where you collaborated with others to achieve a common goal, especially in an educational context. This will demonstrate your ability to fit into their collaborative culture.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their approach to user engagement or how they measure the success of their learning materials. This shows your interest in continuous improvement and aligns with their values of personal growth and support.