IMP Software Ltd. in Exeter seeks a Head of Customer Success to lead the CS team, ensuring customers derive maximum value from our MAT-first software for school trusts. You will shape how CS collaborates with R&D, Implementations and Account Management, driving health, adoption and renewals.
You will partner with Product and Engineering to anticipate customer needs, set a clear retention strategy and build scalable processes as the company grows, reporting to the Chief Customer Officer.
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Customer Success Director: Health, Adoption & Growth in Exeter employer: IMP Software Ltd.
IMP Software Ltd. is recognized for its supportive work culture and commitment to employee development. The company provides numerous opportunities for professional growth and fosters a collaborative environment where respect and teamwork are prioritized.
