At a Glance
- Tasks: Welcome customers, provide product info, and handle transactions in a vibrant shop.
- Company: Join IMMYZ, a growing UK vaping retailer with a focus on quality and safety.
- Benefits: Flexible part-time hours, training provided, and a fun team environment.
- Other info: Great opportunity for career growth in a fast-paced retail setting.
- Why this job: Be part of a dynamic team and help customers find their perfect vape.
- Qualifications: Customer service skills and a willingness to learn about vaping products.
The predicted salary is between 10 - 12 £ per hour.
Company Description
IMMYZ is a UK-based vaping retailer founded in 2020, offering its own range of vapes in a variety of flavours. The company also stocks and sells major vaping brands across the UK, serving both individual customers and trade clients. All IMMYZ products are TPD compliant, reflecting a commitment to safety and regulatory standards. The team focuses on providing quality products, reliable service, and informed guidance to customers.
Role Description
The Shop Assistant role at IMMYZ is a part-time, on-site position based in Ashton-Under-Lyne. In this role, you will welcome customers, provide product information, and help them choose suitable vaping products in line with legal and company guidelines. You will handle point-of-sale transactions, process cash and card payments accurately, and maintain a clean, organized, and well-stocked shop floor. Daily tasks include checking stock levels, restocking shelves, updating price labels, and supporting basic merchandising. You will also respond to customer queries, handle returns or exchanges in line with store policy, and work closely with colleagues to ensure a safe, compliant, and positive in-store experience.
Qualifications
- Customer service skills, including clear communication, active listening, and a friendly, professional manner with diverse customers.
- Basic retail and sales skills, such as handling cash and card payments, using point-of-sale systems, and accurately processing transactions.
- Organizational and time-management abilities to maintain store tidiness, manage stock on shelves, and complete tasks efficiently during shifts.
- Attention to detail and reliability for checking product compliance, following age-verification procedures, and adhering to company policies.
- Ability to stand for extended periods and carry out light physical tasks, such as lifting boxes, restocking, and arranging displays.
- Willingness to learn about vaping products, TPD requirements, and IMMYZ brand ranges to provide informed guidance to customers.
- Previous experience in retail, convenience, or customer-facing roles is beneficial but not essential; training can be provided for the right candidate.
- Flexibility to work part-time hours, including weekends and peak trading times, as agreed with the store manager.
Shop Assistant in Ashton-under-Lyne employer: IMMYZ
IMMYZ is an excellent employer that prioritises a supportive and dynamic work environment in Ashton-Under-Lyne. As a part-time Shop Assistant, you will benefit from comprehensive training, opportunities for personal growth, and the chance to be part of a passionate team dedicated to delivering exceptional customer service in the thriving vaping industry. With a focus on compliance and quality, IMMYZ fosters a culture of safety and professionalism, making it an ideal place for those seeking meaningful employment in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Ashton-under-Lyne
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including IMMYZ, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like IMMYZ that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at IMMYZ will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about IMMYZ and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at IMMYZ
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at IMMYZ, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at IMMYZ!
