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- Tasks: Support Immunocore employees with IT issues and enhance support systems.
- Company: Innovative biotech company dedicated to transforming patients' lives.
- Benefits: Gain hands-on experience, develop skills, and work in a supportive environment.
- Why this job: Join a mission-driven team and make a real impact in healthcare technology.
- Qualifications: Interest in IT and problem-solving skills; no prior experience required.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Location of role: Oxford, UK
Department: Information Technology
Key Responsibilities:
The Immunocore Information Technology Service Desk Team is looking for an IT Service Desk Intern to join our team. The team is critical to the smooth and effective daily operations of all Immunocore colleagues and scientific equipment. This position will facilitate, implement, troubleshoot, problem solve and enhance Immunocore IT support systems and operational responsibilities.
The IT Service Desk Intern is responsible for assisting the IT Service Desk team in providing support to Immunocore employees with computer hardware and software issues and will work with end users directly. This position will be focused on providing support for employees across various departments and locations. The IT Service Desk Intern will be responsible for ensuring prioritisation and initial troubleshooting for all incoming incidents and requests. Over the course of the internship, all IT systems will be involved, from networking and infrastructure, security, to AD/Azure Windows environment management.
Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.
Year in industry placement | Information Technology employer: Immunocore
Contact Detail:
Immunocore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Year in industry placement | Information Technology
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Immunocore on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues and be ready to share your thought process. We want to see your problem-solving skills in action!
✨Tip Number 3
Show your passion for technology! During interviews, talk about your favourite tech projects or experiences. Let us know why you're excited about the role and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Immunocore family.
We think you need these skills to ace Year in industry placement | Information Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight any relevant experience or skills that match the job description, especially in IT support and troubleshooting. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can help Immunocore. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Problem-Solving Skills: Since the role involves troubleshooting, make sure to include examples of how you've solved problems in the past. Whether it's a tech issue or a group project, we want to know how you tackle challenges head-on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Immunocore
✨Know Your Tech Basics
Make sure you brush up on your knowledge of computer hardware and software. Familiarise yourself with common issues that employees might face, as well as basic troubleshooting steps. This will show your potential employer that you're ready to jump in and help right away.
✨Understand the Company Culture
Research Immunocore's mission and values. They emphasise inclusivity and teamwork, so be prepared to discuss how you can contribute to a positive work environment. Share examples from your past experiences that highlight your ability to work well with diverse teams.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific IT support scenarios. Think about times you've solved problems or helped others with tech issues. Practising these responses will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
