Lead Account Manager – Public Sector in London

Lead Account Manager – Public Sector in London

London Full-Time 56700 - 69300 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage key public sector accounts and drive growth through strategic relationships.
  • Company: Join Beauhurst, a leading provider of private company data in Europe.
  • Benefits: Competitive salary, equity options, health cash plan, free therapy, and professional development support.
  • Other info: Enjoy a hybrid working model and a vibrant company culture with regular social events.
  • Why this job: Make a real impact in the public sector while developing your career in a dynamic environment.
  • Qualifications: 4+ years in account management with large public sector organisations and proven growth track record.

The predicted salary is between 56700 - 69300 £ per year.

Hybrid working model (3 days+ in office per week). Privately-owned companies play a vital role in the UK's economic growth, both locally and nationally. We're already the trusted data provider to central government, universities and local authorities, and public sector demand for high-quality private company intelligence is growing fast. We're looking for a Lead Account Manager to own our most strategic public sector relationships and set how we retain and grow them.

About Beauhurst: We're building the leading provider of private company data and analysis in Europe. Private companies represent 80% of private sector employment and over 90% of revenues across Europe. They are the engine of innovation and the source of most of the jobs and tax receipts in the economy. Yet for anyone trying to find, track or understand them, the data is a mess: outdated, inconsistent, scattered across thousands of sources, and impossible to verify by hand at any meaningful scale.

We've spent 15 years fixing this. We use custom-built data extraction tools and pipelines, proprietary AI, and a team of 60+ in-house analysts to identify, extract, and verify data from thousands of sources, covering 20 million companies, 24 million people, 232,000 transactions, and 1,000+ new news articles a day. Our platform, API, and consultancy services are trusted by our clients to enable them to make better decisions, drive impact, set policy, reduce risk, and save time.

The Role: This is a senior role that combines strategy and execution. You'll own our largest and most complex public sector accounts: government departments, combined authorities, Catapults and leading universities, with contracts worth £100k+ a year. These accounts work differently from the rest of our book. Contracts often run over several years and involve dozens of stakeholders. Budgets are set on the financial year, value for money has to be proven internally, and contracts usually go back out to procurement when they end. You'll build relationships well ahead of renewal, help clients show the impact Beauhurst has had, and know when a renewal needs a business case, a direct award or a tender response.

Your job is to win those renewals, grow each account across departments and use cases, and turn what you learn into a playbook the rest of the team can use. You'll work closely with our Lead AE for Public Sector and senior leadership on pricing, product direction and how we approach re-procurement.

Your day-to-day will include:

  • Owning our most strategic accounts: retaining and growing a book of our highest-value public sector clients, and negotiating multi-year agreements.
  • Proving impact: helping clients evidence the value of Beauhurst to their senior leadership and procurement.
  • Leading re-procurement: planning renewals a year or more ahead, and leading tender and framework responses (for example G-Cloud) when contracts come back to market.
  • Building senior relationships: engaging directors, heads of service and policy leads to understand their priorities, build realistic account plans around them, and help them make the case for Beauhurst internally.
  • Expanding our footprint: finding new departments, programmes and use cases to grow into, including positioning our API, MCP and consultancy services.
  • Contributing to strategy: working with senior leadership on pricing, territory prioritisation and what public sector clients need from the product next.
  • Working with Client Experience: partnering with our Client Experience team to ensure every user is trained, active, and getting value.
  • Mentorship: taking on Lead responsibilities will include owning team development projects. You'll be in charge of setting objectives with leadership, tracking progress, and holding the team accountable for delivering against retention and growth targets.

About you: As a minimum, you'll have:

  • 4+ years account managing large public sector organisations, ideally central government and universities, in a SaaS, data or consultancy-led business.
  • A consistent track record of renewing and growing accounts worth £100k+ a year.
  • Proven experience leading re-procurements, tenders or framework renewals to protect existing revenue.
  • Experience mentoring or coaching other account managers, formally or informally.
  • Clear evidence of being a self-starter: you've built or improved an account management approach rather than just followed one.

The traits that matter most:

  • Strategic and entrepreneurial: you see the bigger picture, build the plan and execute against it. You choose the pain of hard work now over the pain of failure later.
  • Deep public sector knowledge: you understand how government bodies operate across the local-to-central spectrum and you're credible with their senior leaders.
  • A natural relationship-builder: you take time to truly understand client strategy, build trust across large, complex organisations and know who really makes the decision.
  • Coachable and resilient: you actively seek out feedback, bounce back fast from setbacks and help others do the same.

Our offer: We're offering a competitive starting salary plus commission on your retention and growth targets. We also invest a lot in keeping our people happy and healthy, so as well as your salary, you'll also get:

  • A stake in the company: A generous options scheme for all employees, so you can share in the value and growth of the company that you help enable.
  • Healthcare: Our health cash plan will cover all of your day-to-day health and wellness needs, including medication, tests, scans, dental, and physio.
  • Free therapy: Sessions with any of our hand-picked counsellors, all on us.
  • Professional development: You drive your own development – if there's a book, training course, or event that would help your professional development, bring it to us and we'll foot the bill.
  • Events: Company-wide parties and away days, drinks every Friday, and regular team socials.
  • Subsidised travel: Season ticket loans, free railcards, and a cycle to work scheme.
  • Clubs: Whether you enjoy reading, padel, bouldering or biscuits there will be a subsidised club for you.

Interested in learning more about what we offer? Take a look at our dedicated pages covering our perks and benefits, how we work in our team culture guide, or our approach to flexible working arrangements.

To apply please submit:

  • Your up-to-date CV.
  • Answers to the simple screening questions below.

Please note that applications with copy-and-paste answers to these questions will be much less likely to progress. Use them as a chance to show us how you think and why this role genuinely interests you.

Lead Account Manager – Public Sector in London employer: ImmigrationGPT

Puro Search offers an exceptional working environment for Veterinary Surgeons in County Durham, providing a competitive salary of up to £60,000 and a 4-day work week that promotes a healthy work-life balance. With a focus on clinical freedom and career development, employees benefit from excellent training opportunities and the chance to work in an award-winning independent practice that values genuine case continuity.

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Contact Details:

ImmigrationGPT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Account Manager – Public Sector in London

✨Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at ImmigrationGPT. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

✨Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ImmigrationGPT before they even post them.

✨Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

✨Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Lead Account Manager – Public Sector in London

Account Management
Public Sector Knowledge
Relationship Building
Negotiation Skills
Strategic Planning
Tender and Framework Responses
Client Engagement

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to ImmigrationGPT:Your cover letter is your chance to shine! Tell us why you want to work at ImmigrationGPT specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ImmigrationGPT!

How to prepare for a job interview at ImmigrationGPT

✨Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

✨Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

✨Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

✨Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.