At a Glance
- Tasks: Lead Agile Product Development for CRM and ERP, driving product innovation and enhancements.
- Company: Join a long-established shipping and maritime organisation embracing digital growth.
- Benefits: Competitive salary, bonus, non-contributory pension, and hybrid work model.
- Other info: Opportunity for career growth and to make a real impact in the industry.
- Why this job: Shape the future of digital products in a collaborative and innovative environment.
- Qualifications: Experience with CRM platforms, Agile methodologies, and strong communication skills.
The predicted salary is between 70000 - 80000 € per year.
Location: London, hybrid (3 days per week in the office)
Salary: £70-80k + 16% Bonus + 10% non-contributory pension
Industry: Shipping / Maritime / Financial Services
Immersum is supporting a long-established organisation within the shipping and maritime sector that is entering an exciting period of digital growth and product innovation. With ambitions to expand its range of tradable financial products and deliver innovative risk management solutions to the freight industry and investors, they are looking for an experienced Product Manager to help drive the next phase of development across their CRM, ERP and customer product landscape.
We are looking for a Product Manager with strong experience across acquisition and growth-focused product areas, alongside expertise in CRM platforms, ERP systems and subscription management principles. This is an opportunity to work on a broad range of internal and customer-facing digital products in a highly collaborative environment.
The Role:
- You will be an Agile advocate who enjoys working closely with Product Development teams and platform providers to deliver high-quality products and services for a range of customer personas, while ensuring effective workflows for internal users.
- Reporting directly to the CIO, you will take ownership of the end-to-end product lifecycle, from discovery and active development through to operational maintenance and future enhancements.
- You’ll work closely with senior stakeholders, business users and customers to shape Product Roadmaps and Backlogs, while acting as a product evangelist across the organisation.
- You will also play a key role in improving CRM and ERP workflows, enhancing analytics and reporting capabilities, and ensuring products and services continue to evolve through continuous deployment and customer feedback.
Responsibilities:
- Lead Agile Product Development across CRM and ERP product domains
- Own the full Product lifecycle from discovery through to operational support
- Translate stakeholder requirements into clear Product Roadmaps and prioritised Backlogs
- Work closely with Product Development teams and third-party platform providers to deliver time-critical projects
- Gather and analyse customer feedback, issues and complaints to support continuous improvement initiatives
- Drive enhancements across CRM, ERP and finance platforms
- Improve analytics and reporting capabilities across the business
- Collaborate with outsourced and nearshore development teams operating in Agile delivery environments
Experience:
- Professional Product Owner qualification or equivalent experience
- Strong experience working with CRM platforms such as Zoho or HubSpot
- Strong experience with Microsoft Business Central
- Proven experience managing active Product Roadmaps and Product Backlogs
- Experience delivering cloud-based digital products and services
- Strong understanding of Agile methodologies, particularly Scrum and Kanban
- Experience working within continuous integration and delivery environments
- Strong business analysis and problem-solving skills
- Excellent communication and stakeholder management skills
- Experience working with outsourced or nearshore development teams
- Degree in a Business or Technology-related field
Desirable:
- Professional Product Manager qualification
- Knowledge of software development and QA best practices
- Understanding of UX and UI design principles
- Experience with Asana, Jira Service Management, Jira and Confluence
- Knowledge of middleware and automation tools such as Zapier and Jotform
- Experience running Voice of the Customer initiatives
- Experience defining and reporting on KPIs, OKRs or product success metrics
- Strong awareness of emerging technologies and market trends
Product Manager employer: Immersum
Immersum is an exceptional employer, offering a dynamic work environment in London that fosters innovation and collaboration. With a strong focus on employee growth, the company provides comprehensive benefits including a competitive salary, generous bonuses, and a non-contributory pension scheme, all while promoting a hybrid work model that balances office presence with flexibility. Join a forward-thinking team dedicated to transforming the shipping and maritime sector through cutting-edge digital solutions, where your contributions will directly impact the future of the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even casual coffee chats. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you land that interview, don’t just talk about your experience—show it! Bring examples of your work, like product roadmaps or analytics reports, to demonstrate your expertise in CRM and ERP systems.
✨Ask Smart Questions
During interviews, ask insightful questions about the company’s product strategy and how they use Agile methodologies. This shows you’re genuinely interested and helps you gauge if it’s the right fit for you.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Manager role. Highlight your experience with CRM and ERP systems, and don’t forget to showcase your Agile expertise. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about product management and how your background makes you the perfect fit for our team. Be sure to mention any relevant projects or achievements.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think critically and drive improvements, especially in CRM and ERP workflows!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Immersum
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the company's products, especially their CRM and ERP systems. Familiarise yourself with their features, benefits, and how they stand out in the market. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Agile Expertise
Since the role requires an Agile advocate, be prepared to discuss your experience with Agile methodologies like Scrum and Kanban. Share specific examples of how you've successfully led Agile product development and how it has positively impacted project outcomes.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage stakeholder expectations and gather feedback. Have examples ready that demonstrate your communication skills and how you've translated stakeholder requirements into actionable product roadmaps.
✨Highlight Continuous Improvement Initiatives
The company values continuous improvement, so be ready to discuss how you've gathered customer feedback and used it to enhance products. Share specific metrics or KPIs you've tracked to measure success and how you've implemented changes based on that data.
