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- Tasks: Use your analytical skills to drive meaningful change in a purpose-driven care organisation.
- Company: Join a dynamic team focused on improving lives through digital transformation.
- Benefits: Competitive salary, benefits, and flexible working arrangements.
- Why this job: Make a real impact by optimising processes and enhancing care services.
- Qualifications: Experience in business analysis, process mapping, and stakeholder engagement required.
- Other info: Exciting opportunities for growth in a supportive environment.
The predicted salary is between 34000 - 51000 ÂŁ per year.
Salary: ÂŁ42,500 + benefits
Location: Lichfield (1 day a week)
Tech / Methods: Business Analysis, Process Modelling (UML / BPMN), Stakeholder Engagement, Governance, Power BI, Jira / MS Project, Digital Transformation
Use your analytical skills to improve lives, not just systems. We’re working with a purpose-driven care organisation that supports thousands of people across the UK every day. Their services enable individuals with complex needs to live more independent, fulfilling lives through personalised care and support.
As part of a growing digital transformation programme, they’re investing heavily in modernising processes, systems and technology across the organisation. They’re now looking for a Solutions Analyst to help bridge the gap between operational needs and technical delivery - ensuring that transformation initiatives translate into practical, effective solutions that improve outcomes for both colleagues and the people they support.
Why this role matters
Technology and process improvement sit at the centre of the organisation’s next phase of growth. As a Business Analyst, you’ll play a key role in shaping how change is identified, designed and delivered across the business. You’ll work closely with operational teams, leadership and digital specialists to understand complex challenges, map existing processes and recommend smarter, more efficient ways of working. Your work will directly influence how services operate, helping ensure technology and transformation initiatives genuinely support frontline teams and the people they care for. This isn’t just about documenting requirements - it’s about driving meaningful change across a complex, multi-site organisation.
You’ll be responsible for:
- Gathering, analysing and documenting business requirements through workshops, interviews and research
- Mapping current processes and identifying opportunities for optimisation and improvement
- Translating operational needs into clear, actionable technical requirements
- Developing documentation including process models, requirements catalogues and data models
- Managing requirements through the full lifecycle, ensuring traceability and alignment to delivery
- Building business cases for change initiatives and recommending optimal solutions
- Working closely with project managers and delivery teams to ensure successful implementation
- Engaging with stakeholders at all levels to align business needs with technical solutions
- Supporting governance processes and maintaining clear documentation of change activity
- Benchmarking “as-is” processes and helping measure the impact and benefits of transformation initiatives.
You’ll work closely with the Head of PMO, project managers and digital transformation teams, acting as the key link between operational stakeholders and technical delivery.
We’re looking for someone who:
- Has proven experience as a Solutions Analyst or Business Analyst within complex organisations
- Can confidently bridge the gap between business needs and technical delivery
- Has strong experience gathering and managing requirements across full project lifecycles
- Is skilled in process mapping and modelling (Visio, UML, BPMN)
- Understands project and programme delivery methodologies such as PRINCE2, Agile or MSP
- Is comfortable engaging stakeholders at all levels, including senior leadership
- Has strong analytical thinking and problem-solving skills
- Can clearly present insights and recommendations to both technical and non-technical audiences
Desirable experience
- Experience working within healthcare or social care environments
- Exposure to digital transformation or large-scale change programmes
- Familiarity with tools such as Power BI, Jira, MS Project or Smartsheets
- Business Analysis or Project Management certifications (BCS, ISEB, PRINCE2, Agile)
Business Analyst in Lichfield employer: Immersum
Contact Detail:
Immersum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Lichfield
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Don’t just apply for jobs; tailor your approach! Research the company and its values, then align your skills and experiences with what they’re looking for. Show them you’re not just another applicant, but the perfect fit.
✨Tip Number 4
Keep an eye on our website for the latest job openings. We’re always looking for talented individuals like you to join our mission of making a difference through technology and process improvement!
We think you need these skills to ace Business Analyst in Lichfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with business analysis, process modelling, and stakeholder engagement. We want to see how your skills align with our mission of improving lives through technology.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our digital transformation programme. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your experience, focus on specific projects where you've successfully gathered requirements or improved processes. We love seeing real examples of how you've made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Immersum
✨Know Your Business Analysis Basics
Make sure you brush up on your business analysis fundamentals, especially around process modelling and stakeholder engagement. Be ready to discuss how you've used UML or BPMN in past projects, as this will show your practical experience and understanding of the role.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical thinking and problem-solving abilities. Think of specific situations where you gathered requirements or mapped processes, and be ready to explain how your insights led to meaningful changes.
✨Engage with Stakeholders
Since this role involves working closely with various stakeholders, practice how you would engage with them. Prepare to discuss your approach to aligning business needs with technical solutions, and maybe even role-play a scenario where you present your findings to both technical and non-technical audiences.
✨Familiarise Yourself with Tools
Get comfortable with tools mentioned in the job description, like Power BI, Jira, and MS Project. If you have experience using these tools, be prepared to share how they helped you in previous roles, especially in managing requirements and supporting governance processes.