Manager, Sales Engineering - UK in Bristol

A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience. We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions. We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

The opportunity: We’re looking for a Sales Engineering Manager to lead a highly talented team of Sales Engineers focusing on delivering a high-quality experience throughout the technical sales cycle to prospects and customers. You’ll promote and instill best practices, technical acumen, and value-based selling in Sales Engineering to support a seamless customer journey and goal achievement.

What You'll Do:

• Lead a Sales Engineering team by providing mentorship, coaching, and guidance to instill company values, technical acumen, best practices, and strong work ethic in Sales Engineers.
• Drive a high performance team to deliver against assigned sales goals while prioritising a high-quality experience for customers and colleagues.
• Function as a trusted advisor by engaging with prospects and customers during the full customer journey to support the team, region, and customers’ success.
• Hire, enable, and create development plans for Sales Engineers to ensure team members successfully onboard, execute, and progress in professional growth.
• Embrace and promote collaborative, high-energy, and “winning” culture.
• Prepare and deliver analysis of business trends and SE metrics, draw conclusions based on data, and make strategic directional recommendations.
• Work closely in collaboration with business areas to support initiatives aligned with Immersive Labs’ OKRs to demonstrate successful key results.

Who You Are:

• 5 - 10 years work experience in sales engineering, information technology, or cyber security.
• Experience managing and leading a quota carrying team.
• Expertise in IT fundamentals (computer hardware/software, databases, networking, security, and software development).
• Authoritative knowledge of information security concepts, domains, compliances, and standards.
• Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc.
• Experience leading technical presentations for both technical and non-technical audiences across all levels.
• Bachelor’s degree or equivalent work experience required.
• Proven ability to inspire and grow teams to their full potential particularly in sales environments.

Immersive Labs’ growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:

• Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.
• Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.
• Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.
• One Team - We are a talented global team working together to achieve our vision.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

• Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day.
• Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, pension, health plan and more.
• Career and learning development through the platform and our ‘Learn Anything’ fund.
• Recognition & Rewards for doing great work and living our values and behaviours.
• Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working.
• We’re a sociable, tight-knit team with monthly socials, sports clubs and quarterly parties.
• When you do visit the UK hub getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike.