At a Glance
- Tasks: Welcome visitors, host experiences, and ensure a clean, engaging environment.
- Company: Join Immersive Gamebox, a leader in revolutionary gaming experiences.
- Benefits: Exciting growth opportunities, game testing, and bonus incentives.
- Other info: Flexible hours and a dynamic work environment await you.
- Why this job: Be part of a team that disrupts the gaming industry and creates unforgettable experiences.
- Qualifications: Organised, tech-savvy, and excellent communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
About IGB
We are on a mission to take Immersive Entertainment to a whole new level!!!!
Immersive Gamebox is revolutionising the gaming landscape, delivering a unique, shared and social gaming experience, captivating audiences of all ages and skill levels
When it comes to fun and games, we’re in a league of our own with over 25,000, 5 star Tripadvisor reviews putting us in the top 10% of attractions worldwide!!
We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry.
With Immersive Gamebox, you’ll be allowed to push your boundaries, find out what you’re capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business.
Sound like something you can get on board with?
Awesome.
The Role
As a team member at Immersive Gamebox, you are the face of the business and its values.
You know that every person you interact with is just as important as the next.
You thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards
- Accountabilities
- Welcome all visitors to the space.
- Host and monitor teams through their experience.
- Ensure areas are clean and presentable.
- Keep up to date with bookings and queries.
- Maintain the equipment and technology.
- Answer visitor enquiries and promote the experience to passers-by.
- Communicate and cooperate with other venue staff and the wider team.
- Follow Health & Safety procedures
- Optimistic, enthusiastic, and can do attitude
- Strong sense of ownership, but understands when to elevate issues
- Precise, organized, and attentive to detail
- Thrives in a fast and changing environment
- Calm under pressure. Able to troubleshoot and solve problems quickly
- Commitment to efficiency and excellence - do things fast and right
- Promote and maintain a positive and professional environment
- Support the GM to meet and exceed yearly budgeted venue sales
- Support the GM to meet and Exceed IGB KPIs
- Ensure monthly PES and review score goals are met
- Ensure key events are held and executed successfully, such as Spring Break, Holidays, etc, and during key happenings for the city and community
- The Person
- Organized with a great eye for detail
- Confident with computer and tablet technology
- Positive attitude
- Willing to work flexible hours
- Excellent communication skills
Benefits
- New and exciting concept, with an ambitious growth plan
- A chance to test our games before the general public
- Bonus and incentive programs
- #J-18808-Ljbffr
Team Member UK in London employer: Immersive Gamebox
At Immersive Gamebox, we pride ourselves on being more than just a workplace; we are a vibrant community dedicated to revolutionising the gaming experience. Our team members enjoy a dynamic work culture that fosters creativity and collaboration, with ample opportunities for personal and professional growth. Located in a thriving environment, you will be part of an exciting journey where your contributions directly impact our mission to deliver unforgettable entertainment experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member UK in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Immersive Gamebox. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Immersive Gamebox
Don't be shy about reaching out to Immersive Gamebox directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member UK in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Immersive Gamebox and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Immersive Gamebox
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
