Call Centre Team Leader - Grow & Coach 10–15 Advisors in Birmingham

Call Centre Team Leader - Grow & Coach 10–15 Advisors in Birmingham

Birmingham Full-Time 30000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and coach a team of 10-15 advisors to deliver top-notch customer service.
  • Company: Immediate Response Recruitment LTD, a growing operation in South Birmingham.
  • Benefits: Salary up to Β£30,000, pension, and 28 days holiday.
  • Why this job: Join a dynamic team and make a real difference in customer service excellence.
  • Qualifications: Minimum 2 years management experience required.

The predicted salary is between 30000 - 30000 Β£ per year.

Immediate Response Recruitment LTD is seeking experienced Call Centre Team Leaders for their growing operation in South Birmingham. As a Team Manager, you will manage a team of 10-15 advisors, providing support and coaching while ensuring the excellence of customer service.

This permanent role requires a minimum of 2 years management experience and offers a salary of up to Β£30,000 depending on experience, along with benefits such as pension and 28 days holiday.

Call Centre Team Leader - Grow & Coach 10–15 Advisors in Birmingham employer: Immediate Response Recruitment LTD

Join a dynamic Bedfordshire-based manufacturing company that values its employees and fosters a supportive work culture. As an Accounts Assistant, you will benefit from competitive salaries, opportunities for professional growth, and a collaborative environment where your contributions are recognised and valued. With a focus on employee development and a commitment to excellence, this role offers a meaningful career path in a thriving industry.

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Contact Details:

Immediate Response Recruitment LTD Recruitment Team

We think you need these skills to ace Call Centre Team Leader - Grow & Coach 10–15 Advisors in Birmingham

Team Management
Coaching Skills
Customer Service Excellence
Performance Management
Communication Skills
Problem-Solving Skills
Leadership Skills