Quality Control Team Leader in Poole

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

The QC Team Leader is responsible for leading the QC Inspection Department. This involves close liaison with the Operations Department to ensure parts and products are routinely checked in a timely manner to support customer delivery requirements whilst ensuring specified quality requirements are also maintained. A key aspect of the role is the support for implementation and maintenance of in-process quality control methodologies including Process Capability studies, Measurement Systems Analysis (MSA), and Statistical Process Control (SPC). The role is also responsible for continuous improvement in QC area making sure inspection processes are conducted Lean way to the company's quality standards.

Key Responsibilities

• Daily management of QC inspection.
• Raise resourcing concerns to the Lead Process Quality Engineer when relevant and make appropriate suggestions to resolve issues in line with internal processes taking responsibility for the recruitment of personnel ensuring best practice and Company policies are adhered to at all times.
• Provide proactive support to the Quality Control team by identifying opportunities for process optimisation, proposing actionable improvement initiatives, and driving their successful implementation to enhance overall product quality and operational efficiency.
• Co-ordinate the work of the team setting targets, deadlines and objectives for each team member of the team, ensuring targets are met.
• Ensure all team members are competent to undertake designated roles and monitor performance and where training is required identify needs and ensuring that appropriate learning takes place.
• Ensure adequate training is maintained to achieve a flexible work force, able to cover absenteeism and changing business needs.
• Undertake appraisals and performance reviews as and when required, highlighting training and development needs and ensuring these are met.
• Authorisation of holidays and other types of absence, being mindful of Company policy ensuring that adequate staffing levels are maintained.
• Take responsibility for full and comprehensive induction of all new personnel before they commence work, completing probationary reviews in accordance with Company policy.
• Manage staff absence ensuring Return to Work interviews are conducted within 24 hours of staff return; raising concerns to line manager and/or HR Manager where appropriate.
• Handle employee relations issues in accordance with Company policy.
• QC representative at daily business planning meetings and ensure close liaison with planning department.
• Maintain QC staff NDE qualifications in accordance with QA requirements SNT-TC-1A Level 2.
• Maintain NDE staff qualifications in accordance with QA requirements PCN Level 2, General.
• COSHH and Risk Assessment management.
• Learn inspection measurement techniques as required and support if necessary.
• Perform other such duties commensurate with the nature and level of the post as may be reasonably required.

Critical Competencies for Success

• Significant demonstrable experience in a Team Leading role within a manufacturing organisation.
• Knowledge of MSA, Process Capability and SPC.
• Ability to communicate effectively across all levels of the business.
• Manage own time and deliverables effectively.
• High attention to detail.
• Comfortable working alone and as an effective member of a multifunctional team.
• Strong problem-solving skills and thinking outside of the box.
• Proactive nature.

Desirable Competencies

• Knowledge and experience of ISO 9001:2015.
• Experience in working with problem solving methodologies such as 8D, DMAIC, Ishikawa, 5Why's etc.
• ISO9001 Internal Auditor qualification and basic experience.
• Mechanical Engineering background including measuring techniques.
• Good general understanding of Health, Safety & Environmental Legislation.

IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds.