Inside Sales Account Manager in Birmingham

Inside Sales Account Manager in Birmingham

Birmingham Full-Time No working from home possible
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We are looking for a driven and customer-focused Sales Account Manager to join our Industrial Automation team.

In this role, you will own the full sales cycle for your assigned accounts, from prospecting and opportunity qualification through to account development, retention and growth. You will use a consultative and value-based selling approach to understand customer needs, build strong relationships with key stakeholders and deliver measurable business outcomes.

This is a predominantly office-based role (95%), some travel will be required to meet with larger customers.

  • Own and manage the full sales cycle for your assigned customer portfolio.
  • Maintain strong pipeline hygiene, build evidence-based forecasts and improve conversion at every stage of the sales process.
  • Prospect and qualify new business opportunities while developing existing customer relationships.
  • Engage with multiple stakeholders and use a consultative approach to understand customer needs and challenges.
  • Develop value-based proposals linked to measurable business outcomes.
  • Manage objections and negotiations while protecting price integrity and balancing growth with delivery risk.
  • Develop and execute account plans to drive customer retention and long-term growth.
  • Analyze wins and losses and translate key learnings into improved account strategies.
  • Identify internal bottlenecks and contribute to improving sales processes, tools and customer experience.
  • Coordinate cross-functional teams to ensure customer solutions are delivered on time, on scope and on value.
  • Share best practices and support colleagues in areas such as discovery, objection handling and effective CRM management.
  • Provide clear, data-backed insights and storylines for monthly business reviews and planning sessions.
  • Strong prospecting and lead qualification skills.
  • Consultative selling and effective needs discovery.
  • Ability to communicate value and influence different stakeholders.
  • Strong objection handling and negotiation skills.
  • Excellent opportunity and pipeline management.
  • Strong CRM and sales process discipline.
  • Experience in account development and customer retention.
  • Good business acumen and market awareness.
  • Strong self-management, resilience and ability to work independently.
  • Ability to collaborate effectively with cross-functional and international teams.

What We Offer

  • A challenging and rewarding role within a global and international organization.
  • The opportunity to work with experienced colleagues and share best practices across different regions.
  • Mentoring and coaching to support your professional development.
  • Further training and continuous learning opportunities.
  • A strong culture of internal promotion and exciting career development opportunities.
  • Family-friendly benefits, including Maternity, Paternity and Careers Policies.
  • A supportive, collaborative and inclusive working environment where you can truly thrive.
  • The opportunity to contribute to solutions that make industries smarter, safer, more productive and more sustainable.

Reporting Structure: The Sales Account Manager will work closely with the relevant Sales leadership and cross-functional teams to drive customer growth and business success.

IMI plc is a global specialist engineering company that creates breakthrough solutions. We partner with our customers to solve today's demands and prepare for tomorrow's challenges. Our focus is on innovation, business outcomes, and creating a better world through lasting impact.

Within Industrial Automation, we create solutions that enable smarter, safer, more productive and sustainable factories, production lines and warehouse operations. Our pneumatic and electric motion systems help machine builders and end users around the world automate and optimize manufacturing and warehousing processes.

Find more about IMI plc here: IMI plc

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Join IMI and take the next step in your sales career in a global, innovative and collaborative environment!

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Contact Details:

IMI Industrial Automation Recruitment Team