Service Coordinator

IMH Recruitment are seeking a dedicated and detail-oriented Service Coordinator for their client based in Sheffield, however relocating to S61 in a couple of months. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing schedules, coordinating with clients, and maintaining accurate records. The Role: * Registration of all new patient referrals. * Be the first point of contact for queries external to the organisation. * Maintenance/management of service department email inboxes. * Review and coordinate Radiologists daily workflow, ensuring the most appropriate consultant is assigned to a case. * Ability to deal with sensitive and high-profile cases in the absence of the Service Manager. * Monitor contractual SLAs and KPIs. * Work independently in the absence of the Service Manager * Monitor and Coordinate transport arrangements for each facility. * Confidently approach sensitive matters with bereaved families, funeral directors and family representatives with empathy and respect. * Act as first point of contact for incoming telephone enquiries. * Complete ad-hoc administration projects. * Update the internal scan management system with case relevant information and updates. * Assist the Service Manager and General Manager in daily duties. About You: The Candidate: * A minimum of 3 GCSE grade C or above (or equivalent to new grading system). * Excellent written and verbal communication skills. * High level of attention to detail. * Proficient user of Word and Excel. * Display high levels of professionalism. Hours & Pay Monday – Friday 9am-5pm / 30 mins lunch £25,000 annually Please call (phone number removed) for more information or apply with your updated CV