At a Glance
- Tasks: Design and maintain reliable platforms for live sports events and digital services.
- Company: Join IMG, a leading global sports marketing agency with exciting projects.
- Benefits: Enjoy competitive pay, hybrid working options, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with opportunities for travel and career advancement.
- Why this job: Be part of a dynamic team that enhances the reliability of major sports platforms.
- Qualifications: Experience in Site Reliability Engineering or similar roles, with strong cloud and scripting skills.
The predicted salary is between 63000 - 77000 £ per year.
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Who We Are:
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.
Working Conditions
- Permanent Position, Mon-Fri, 9am-5pm
- This role is based at our facilities in Stockley Park, Uxbridge, with hybrid working options where applicable.
- You may be required to work unsociable hours, including occasional weekends or on-call rotations, to support live operations and critical systems.
- Occasional travel may be required depending on project and client needs.
IMG is looking for a Site Reliability Engineer to help design, build, operate, and continuously improve resilient, secure, and highly available platforms that underpin our digital, cloud, and broadcast-adjacent services. This role is suited to someone who combines strong infrastructure and software engineering capability with an operational mindset, and who can help embed reliability engineering practices across systems that support live, business-critical environments.
The successful candidate will play a key role in improving service reliability, observability, incident response, automation, and disaster recovery readiness across IMG platforms, while working closely with engineering, operations, and project stakeholders.
Key Responsibilities and Accountabilities
- Design, build, and maintain reliable, scalable infrastructure and platform services across on-premises and cloud environments.
- Improve service availability, latency, performance, and operational efficiency through engineering-led reliability practices.
- Build and enhance observability across services and infrastructure, including monitoring, logging, alerting, dashboards, and service health indicators.
- Define and maintain SLIs, SLOs, alerting standards, and operational runbooks for critical services.
- Automate infrastructure provisioning, configuration, deployment, and recovery processes using Infrastructure as Code and scripting.
- Partner with software, platform, broadcast engineering, and operational teams to improve release quality, resilience, and supportability.
- Act as an escalation point for production incidents, leading or supporting rapid diagnosis, mitigation, communication, and post-incident follow-up.
- Drive root cause analysis and corrective actions following incidents, with a focus on prevention and continuous improvement.
- Support the design, testing, and documentation of high availability, backup, failover, and disaster recovery arrangements.
- Help enforce security, access control, patching, and operational best practices across infrastructure and services.
- Optimise system capacity, cost, and performance across environments.
- Produce and maintain clear technical documentation, operational procedures, and support handover materials.
- Support live event and critical operational workflows where reliability, rapid response, and stakeholder communication are essential.
- Contribute to technical planning for new services, migrations, and platform enhancements, ensuring resilience is designed in from the start.
- Improve reliability, stability, and recoverability of IMG’s platform services.
- Reduced mean time to detect and resolve incidents through better observability and response processes.
- Higher levels of automation across provisioning, deployment, remediation, and operational support.
- Clearer operational ownership, documentation, and service standards across critical environments.
- Stronger resilience for live and client-facing workflows through tested failover and recovery approaches.
Knowledge and Experience
Mandatory
- Proven experience in a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or similar role.
- Strong knowledge of Linux and operating system fundamentals.
- Strong hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
- Experience with containerisation and orchestration technologies such as Docker and Kubernetes.
- Strong experience with CI/CD tooling and modern software delivery practices.
- Hands-on experience with Infrastructure as Code tools such as Terraform or CloudFormation.
- Experience with monitoring, logging, and alerting tooling, and with designing actionable observability solutions.
- Solid understanding of networking, security, system architecture, and distributed systems principles.
- Strong scripting or programming capability in Python, Bash, or similar languages.
- Experience working in high-availability, live production, or other business-critical operational environments.
- Strong troubleshooting skills, calm decision-making under pressure, and a continuous improvement mindset.
- Excellent communication and collaboration skills, including the ability to work effectively with technical and non-technical stakeholders.
Desirable
- Experience supporting media, broadcast, streaming, or live event platforms.
- Familiarity with incident management, postmortem practice, and error-budget based operational models.
- Experience with resilience engineering, multi-site failover, and disaster recovery testing.
- Exposure to event-driven or low-latency systems, media transport, or hybrid on-prem/cloud architectures.
- Understanding of compliance, operational risk management, and support processes in client-facing environments.
Personal Attributes
- Proactive and ownership driven.
- Methodical, analytical, and detail oriented.
- Comfortable operating in fast-moving, high-pressure environments.
- Pragmatic in balancing engineering excellence with operational needs.
- Collaborative, service oriented, and committed to raising reliability standards across teams.
In addition, success at IMG is driven by four core competencies that apply to all employees:
- Business Acumen – Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes
- Operational Excellence – Driving efficiency, governance, and continuous improvement in delivery & operations
- Innovation Mindset – Cultivating curiosity, experimentation, and forward-looking capability development
- Leadership & Collaboration – Inspiring others, building trust, and enabling collaboration across teams
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment.
Site Reliability Engineer, Studios in Uxbridge employer: IMG
IMG is an exceptional employer that fosters a dynamic and innovative work culture, perfect for creative leaders passionate about sports and storytelling. Located in Chiswick Park, employees benefit from a collaborative environment that encourages professional growth, mentorship, and the opportunity to influence high-profile global marketing campaigns. With a commitment to operational excellence and a focus on employee well-being, IMG offers a unique chance to thrive in a fast-paced industry while making a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer, Studios in Uxbridge
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at IMG or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to IMG.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like IMG.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like IMG that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Site Reliability Engineer, Studios in Uxbridge
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at IMG.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at IMG and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at IMG
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If IMG uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
