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- Tasks: Provide top-notch IT support to senior executives and enhance AV systems.
- Company: Join TKO Group, a leading sports and entertainment company with global reach.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be part of an exciting team supporting iconic brands like UFC and WWE.
- Qualifications: Experience in IT support and strong communication skills are essential.
- Other info: Dynamic work environment with chances for travel and on-call support.
The predicted salary is between 36000 - 60000 £ per year.
Location: Stockley Park
Reports To: Team Lead
Department: TKO Technology
About TKO: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company that owns iconic properties including UFC, WWE and PBR. The company reaches more than 1 billion households in approximately 210 countries and territories and organizes over 500 live events year‑round, attracting more than three million fans.
Position Summary: We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support. The ideal candidate will have extensive experience supporting C‑Suite and other senior executives through daily operational needs, meeting support and new technology deployments. This role requires a consummate professional who can prioritize tasks effectively, demonstrate and execute on urgency, and work collaboratively within a team.
Core Responsibilities:
- Monitor the helpdesk system for inbound issues and ensure all issues are logged and documented.
- Provide thoughtful end‑user computing support for diverse business units and different locations.
- Maintain a flexible approach to work schedule with early starts, late finishes and working weekends as rotating patterns, subject to business requirements.
- Adhere to and enforce all information security protocols.
- Perform preliminary server administration and manage network connectivity.
- Help champion, deploy and support new technologies to address business needs.
- Demonstrate excellent communication skills, integrate well at all levels and work independently.
- Remain focused with a professional and flexible attitude while multitasking.
- Maintain complete confidentiality and discretion.
- Participate in moves and changes as they relate to the technology environment.
- Occasional travel and on‑call escalation support.
Technical Skills:
- Previous experience in a level one IT support role.
- Administer, maintain, and support Microsoft Office productivity suite.
- Microsoft Azure Active Directory and Microsoft O365 administration, including user account administration.
- Remote access and VPN configuration and administration.
- Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms.
- Enterprise level AV administration and support.
- Set up and support mobile devices and desktop telecommunications.
Knowledge, Skills, And Abilities:
- Strategic thinking: Identify and elevate trends for attention.
- Technical knowledge: In‑depth understanding, curiosity, and desire to learn about the technical environment.
- Teamwork & communication: Exceptional interpersonal skills to engage and support stakeholders at all levels.
- Continuous improvement: Understand the needs of the business.
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment.
IT Support Technician in Uxbridge employer: IMG
Contact Detail:
IMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Uxbridge
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend tech meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your technical prowess can really set you apart from the competition.
✨Tip Number 3
Be ready for anything! Prepare for technical questions and practical tests during interviews. Brush up on your troubleshooting skills and be ready to showcase how you handle real-world IT issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Technician in Uxbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Microsoft Office, Azure Active Directory, and any relevant AV support skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Be sure to mention your experience supporting senior executives, as that’s a key part of the role.
Show Off Your Communication Skills: Since this role involves working with diverse business units, make sure to showcase your excellent communication skills in your application. We love candidates who can engage effectively with stakeholders at all levels!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at IMG
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Microsoft Office, Azure Active Directory, and remote access configurations. Be ready to discuss your previous experiences in IT support roles and how you've tackled specific challenges.
✨Showcase Your Communication Skills
Since this role involves supporting C-Suite executives, practice articulating complex technical concepts in simple terms. Prepare examples of how you've effectively communicated with different stakeholders in the past.
✨Demonstrate Flexibility and Teamwork
Be prepared to discuss how you've adapted to changing work schedules and collaborated with team members. Highlight any experiences where you’ve successfully managed multiple tasks under pressure while maintaining a professional attitude.
✨Research TKO and Its Culture
Familiarise yourself with TKO Group Holdings and its iconic properties. Understanding the company’s values and culture will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
