Who We Are: At IMG, our Studios business use content and technology to power the world’s passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We’ve built Europe’s best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world’s best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it’s live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.IMG is hiring an Operations Delivery Supervisor on an initial 2‑year fixed‑term contract to be accountable for the day‑to‑day delivery of a major IMG Studio Tech Ops client’s project and the delivery of large‑scale client projects at IMG Studios. This role is pivotal to our clients’ and our overall success.
Key Responsibilities and Accountabilities
Lead Daily Operational Delivery
Oversee day‑to‑day operations for the client, ensuring all productions and workflows run smoothly and issues are quickly resolved.
Act as the main operational point of contact, maintaining strong client relationships and clear communication.
Coordinate Cross‑Functional Delivery
Work with Commercial, Technical, Engineering, and Bookings teams to plan, resource, and deliver client requirements on time and on budget.
Attend key bookings and production days to provide hands‑on support and ensure alignment between teams.
Manage Projects & Operational Planning
Lead operational planning for major client projects, including timelines, documentation, resource needs, and tracking progress.
Identify operational risks or pinch points early and implement solutions to maintain high service levels.
Maintain Systems & Documentation
Ensure all operational information, project details, and resource allocations are accurately maintained in company systems.
Capture and communicate actions, scope changes, and performance updates across stakeholders.
Monitor Costs & Support Budget Control
Track operational and project costs, reporting variances or risks to the
Key Responsibilities and Accountabilities
Lead Daily Operational Delivery
Oversee day‑to‑day operations for the client, ensuring all productions and workflows run smoothly and issues are quickly resolved.
Act as the main operational point of contact, maintaining strong client relationships and clear communication.
Coordinate Cross‑Functional Delivery
Work with Commercial, Technical, Engineering, and Bookings teams to plan, resource, and deliver client requirements on time and on budget.
Attend key bookings and production days to provide hands‑on support and ensure alignment between teams.
Manage Projects & Operational Planning
Lead operational planning for major client projects, including timelines, documentation, resource needs, and tracking progress.
Identify operational risks or pinch points early and implement solutions to maintain high service levels.
Maintain Systems & Documentation
Ensure all operational information, project details, and resource allocations are accurately maintained in company systems.
Capture and communicate actions, scope changes, and performance updates across stakeholders.
Monitor Costs & Support Budget Control
Track operational and project costs, reporting variances or risks to the
