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- Tasks: Provide expert technical support for live broadcast content and maintain global network services.
- Company: Join Cingularity, a leader in bespoke live video networking and production solutions.
- Benefits: Permanent position with competitive salary and opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that ensures flawless delivery of live broadcasts to millions worldwide.
- Qualifications: Technical expertise in network operations and strong customer service skills required.
- Other info: Work in a fast-paced, 24/7 environment with exciting challenges and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are: This role is being hired into Cingularity, a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operate at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally. IMG acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP.
Working Conditions: Permanent, London - Hanbury St, Spitalfields. Shift Work Patterns, including weekend work.
What You’ll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment.
Key Responsibilities: Operational Support
TOC Network Engineer, Cingularity employer: IMG
Contact Detail:
IMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOC Network Engineer, Cingularity
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Cingularity. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, make sure to have them ready. Whether it’s a project you’ve worked on or a problem you’ve solved, being able to demonstrate your expertise can really set you apart from the crowd.
✨Tip Number 3
Prepare for the interview like it’s a live broadcast! Research Cingularity’s projects and understand their tech stack. Be ready to discuss how your experience aligns with their needs, especially in a fast-paced environment. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Cingularity. Let’s get you that job!
We think you need these skills to ace TOC Network Engineer, Cingularity
Some tips for your application 🫡
Show Your Passion for Live Broadcast: When you're writing your application, let your enthusiasm for live broadcast and network engineering shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering quality content and supporting our global network.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the TOC Network Engineer role. Highlight relevant experience and skills that match what we’re looking for. We love seeing how your background aligns with our mission at Cingularity!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially in a technical field. Use bullet points where necessary and avoid jargon unless it’s relevant to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Cingularity.
How to prepare for a job interview at IMG
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to network engineering and live broadcast systems. Be prepared to discuss specific technologies you've worked with, such as fibre, satellite, cloud, and IP solutions. This will show that you understand the core of what Cingularity does.
✨Showcase Problem-Solving Skills
Since the role involves identifying and resolving issues in a live environment, think of examples from your past experiences where you successfully tackled technical challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Demonstrate Customer Service Savvy
Cingularity values customer service skills, so be ready to share how you've effectively communicated with clients or team members in high-pressure situations. Highlight any experiences where you maintained professionalism while troubleshooting issues.
✨Understand the Company Culture
Familiarise yourself with Cingularity's work and its role within IMG Studios. Knowing their projects and values will help you align your answers with their mission. It also shows genuine interest, which can set you apart from other candidates.