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- Tasks: Lead and manage all aspects of exhibition operations for a premium visitor experience.
- Company: IMG is a top global sports marketing agency, working with major brands and events.
- Benefits: Enjoy career development opportunities, professional growth, and access to exclusive training programs.
- Why this job: Join a dynamic team, work on exciting projects, and make a real impact in the industry.
- Qualifications: Experience in managing large-scale exhibitions and a relevant degree or qualification required.
- Other info: Be ready for occasional travel and extended hours for exciting international exhibitions.
The predicted salary is between 48000 - 84000 £ per year.
Join to apply for the Senior Operations Manager, Exhibitions role at IMG.
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the NFL, Premier League, IOC, NHL, MLS, ATP, WTA, Wimbledon, Euroleague Basketball, CONMEBOL, DP World Tour, The R&A, UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO).
Role Overview: The Senior Operations Manager, Exhibitions (SOME) will work closely with the VP & Director of Exhibitions, Senior Project Manager, and senior client stakeholders to oversee all aspects of exhibition operational management, ensuring support for creative visions, smooth delivery, and a premium visitor experience. The role includes managing visitor services, attendant events, and ensuring operational excellence within budget.
Key Responsibilities:
- Client Liaison: Build and maintain stakeholder relationships, support management of key stakeholders including IP holders, venues, and authorities, and facilitate team meetings.
- Site Management: Oversee venue management, staff training, and delivery of ancillary events, ensuring high-quality visitor experiences and brand consistency.
- Financial & Commercial: Manage budgets, monitor milestones, report on performance, and identify cost-saving opportunities.
- Operations: Coordinate the planning, management, and execution of exhibitions, manage project schedules, and oversee onsite operations and logistics.
- Merchandise Production: Collaborate on producing and managing exhibition merchandise, ensuring quality and brand alignment.
- Business Development: Contribute ideas for future projects and pipeline development.
- Challenges & Travel: Be prepared for occasional extended hours, weekend work, and international travel for meetings and exhibitions.
Key Results Areas:
- High-quality, well-attended exhibitions delivered on schedule and within budget.
- Positive stakeholder and visitor feedback.
- Effective leadership and management of teams and contractors.
Person Specification:
- Experience: Proven track record managing large-scale exhibitions, ideally with luxury brands, cultural institutions, or galleries.
- Skills & Abilities: Leadership, organization, communication, stakeholder management, budgeting, and trend awareness in arts and luxury markets.
- Qualifications: Degree or equivalent qualification.
Career Development: Opportunities for cross-promotion, professional growth, and access to development programs like the Events Leadership Academy.
Senior Operations Manager, Exhibitions employer: IMG
Contact Detail:
IMG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager, Exhibitions
✨Tip Number 1
Network with professionals in the exhibitions and events management industry. Attend relevant conferences, workshops, or webinars to meet potential colleagues and learn about the latest trends. This can help you gain insights into what IMG values in their candidates.
✨Tip Number 2
Familiarise yourself with IMG's recent exhibitions and projects. Understanding their brand and the types of events they manage will allow you to tailor your conversations and demonstrate your genuine interest in their work during interviews.
✨Tip Number 3
Prepare to discuss your experience with managing large-scale exhibitions, especially if you've worked with luxury brands or cultural institutions. Be ready to share specific examples that highlight your leadership and organisational skills.
✨Tip Number 4
Showcase your understanding of budgeting and financial management in the context of exhibitions. Be prepared to discuss how you've identified cost-saving opportunities in past roles, as this is a key responsibility for the Senior Operations Manager position.
We think you need these skills to ace Senior Operations Manager, Exhibitions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large-scale exhibitions, particularly with luxury brands or cultural institutions. Use specific examples to demonstrate your leadership and organisational skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the industry. Mention how your background aligns with IMG's mission and values, and provide examples of how you've successfully managed stakeholder relationships and budgets in previous roles.
Showcase Relevant Skills: Emphasise key skills such as communication, budgeting, and trend awareness in arts and luxury markets. Use bullet points to make these stand out and relate them directly to the responsibilities outlined in the job description.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Senior Operations Manager role.
How to prepare for a job interview at IMG
✨Research IMG and Its Exhibitions
Before the interview, take some time to understand IMG's role in the sports marketing industry and their approach to exhibitions. Familiarise yourself with their past events and how they align with luxury brands and cultural institutions. This knowledge will help you demonstrate your genuine interest in the company and its operations.
✨Showcase Your Leadership Skills
As a Senior Operations Manager, you'll need to exhibit strong leadership abilities. Prepare examples from your previous experience where you've successfully led teams or managed large-scale projects. Highlight how you motivated your team and ensured operational excellence, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in exhibition management. Think of scenarios where you've had to manage tight budgets, coordinate logistics under pressure, or deal with difficult stakeholders. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Stakeholder Management Experience
Given the importance of client liaison in this role, be ready to discuss your experience in building and maintaining relationships with various stakeholders. Share specific examples of how you've navigated complex stakeholder dynamics and ensured positive outcomes, as this will showcase your suitability for the position.
