Senior Account Manager, Studios
Senior Account Manager, Studios

Senior Account Manager, Studios

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead client relationships and ensure top-notch service in a dynamic media environment.
  • Company: IMG powers global sports passion with cutting-edge content and technology.
  • Benefits: Enjoy perks like private medical insurance, subsidised gym membership, and free breakfast!
  • Why this job: Join a vibrant team at the forefront of sports media and make a real impact.
  • Qualifications: Experience in account management, strong communication skills, and a client-first mindset required.
  • Other info: This is a full-time role based in Stockley Park, with opportunities for growth.

The predicted salary is between 43200 - 72000 £ per year.

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Who We Are:
At IMG, our Studios business use content and technology to power the world\’s passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We\’ve built Europe\’s best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world\’s best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it\’s live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.
What You’ll Do:
IMG Studios is a premier production centre with state-of-the art studios, post-production and live operations facilities. It houses 4 HD broadcast television studios, 9 production galleries, 3 dubbing suites, 50 edit destinations, 3 radio studios, an award-winning 3D Graphics & Visual Effects team, and one of the largest data centres built specifically for digital media and broadcast in recent times.
We are looking for a dynamic Senior Account Manager to join our Studios team.
This role sits as a senior-level client partner and team leader responsible for overseeing strategic relationships and account performance across a portfolio of key clients. This key role requires a balance of customer service, strategic thinking, and upselling skills. The primary responsibility is to ensure that client needs are met and their expectations exceeded, while also fostering long-term relationships that contribute to the company’s growth.
PLEASE NOTE:

  • This is a permanent position based in our Stockley Park office, with some travel to our Chiswick Park office.
  • May be required to work early mornings, late evenings or weekends to offer comprehensive client service and management support

Key Responsibilities Include But Not Limited To:

  • Work with the Senior Director, Commercial Solutions, and VP, Commercial Solutions to deliver the company’s commercial strategy
  • Develop and maintain dynamic and strategic relationships with key clients, both internal and external
  • Oversee Account Managers and Account Coordinators (as applicable), ensuring efficient account operations, consistent client communication, and delivery excellence
  • Act as the main point of contact for all client account inquiries, including but not limited to quoting for new or additional projects, scheduling updates, budget review and invoice queries
  • Collaborate with the Operations and Tech teams to ensure successful delivery according to client needs, schedule and budget, manage changes to the clients’ scope, schedule, and costs
  • Work with the Finance Manager to ensure timely and accurate billing and to communicate any overspend to the client
  • Maintain regular contact with clients to review performance, gather feedback, and discuss opportunities for improvement and growth
  • Identify and pursue new business opportunities with existing client accounts, “upselling” across all IMG Studios service areas
  • Work with Senior Director, Commercial Solutions and Finance Manager to review individual client quotes, revenues and costs in MediaPulse to aid an informed view on resulting revenue. Ensure these client forecasts are regularly (monthly/quarterly) reviewed and/or adjusted into the IMG Studios ‘Pipeline’ which is a crucial part of the Studios business forecasting.
  • Contract negotiations, in conjunction with Senior Director, Commercial Solutions
  • Together with Senior Director, Commercial Solutions and VP, Commercial Solutions, work with the Marketing and Strategy team to analyze client data to identify trends and opportunities for growth and provide strategic recommendations
  • Delegate for Senior Director, Commercial Solutions as required

You Will Have The Following Strengths:

  • Proven experience in Senior Account Management or client services, preferably within media, production or tech operations
  • Demonstrated ability to grow accounts, lead client conversations, and resolve complex issues
  • Experience managing or mentoring junior team members
  • Strong commercial acumen and financial literacy
  • Exceptional interpersonal and communication skills
  • Proactive, solution-oriented approach to challenges
  • Ability to lead cross-functional teams and influence stakeholders at all levels
  • Client-first mindset with a passion for building long-term partnerships
  • Highly organised, adaptable, and calm under pressure
  • Strategic thinker with attention to detail and eye for opportunity

Our Vision – Power the World’s Passion for Sport.
Our Mission – Be Vital. Work as one.
And Our Values:

  • We are BOLD and not afraid to take risks.
  • We are PASSIONATE and proud of our legacy.
  • We are DYNAMIC and constantly evolving.
  • We are AUTHENTIC and human.
  • We are UNITED in our pursuit of excellence.

Benefits:

  • Income protection
  • Life insurance
  • Private medical insurance
  • Virtual GP
  • Pension contribution
  • 23 days holiday + bank holidays
  • Dental insurance
  • Green car scheme
  • Season ticket loan
  • Cycle to work scheme
  • Subsidized office canteen (Stockley Park Office)
  • Free breakfast
  • Free on-site parking at Stockley Park office
  • Eye Care
  • Endeavor Wellness – lunch and learn events
  • EAP (Employee Assistant Programme) – range of practical and emotional support services
  • Critical Illness cover
  • Financial Wellbeing
  • Health Cash Plan
  • Subsidized gym membership / Class-pass/ GymPass
  • Health Screening
  • Will Writing
  • Dynamic office environment with great people!
  • Regular team and company networking events/celebrations
  • Access to free tickets to sporting and entertainment events
  • Tech Scheme
  • Taste Card
  • Travel Insurance

The Process:
We appreciate the time take to apply for the role and your recent interest in IMG. We will review all applications and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.

  • Tele/Virtual Interview – up to 30 mins with member of talent acquisition team.
  • 1st stage interview – in person/virtual – With the hiring manager and wider team.
  • 2nd stage interview – in person – TBC

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Entertainment Providers

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Senior Account Manager, Studios employer: IMG

IMG is an exceptional employer, offering a dynamic work environment at our state-of-the-art Stockley Park facility, where creativity and technology converge to deliver world-class sports content. Employees benefit from a comprehensive range of perks including private medical insurance, a subsidised canteen, and opportunities for professional growth, all while being part of a passionate team that values innovation and collaboration in the heart of London.
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Contact Detail:

IMG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager, Studios

Tip Number 1

Familiarise yourself with IMG's key clients and their specific needs. Understanding the nuances of sports broadcasting and production will help you demonstrate your strategic thinking during interviews.

Tip Number 2

Network with professionals in the sports media industry. Attend relevant events or join online forums to connect with current or former IMG employees, as personal referrals can significantly boost your chances.

Tip Number 3

Prepare to discuss your experience in upselling and account management. Be ready to share specific examples of how you've successfully grown client accounts and resolved complex issues in previous roles.

Tip Number 4

Showcase your understanding of the latest trends in sports media and technology. Being knowledgeable about innovations in broadcasting and production will position you as a forward-thinking candidate who can contribute to IMG's growth.

We think you need these skills to ace Senior Account Manager, Studios

Senior Account Management
Client Relationship Management
Strategic Thinking
Commercial Acumen
Financial Literacy
Team Leadership
Problem-Solving Skills
Interpersonal Communication
Project Management
Negotiation Skills
Data Analysis
Upselling Techniques
Adaptability
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within media or production. Use specific examples that demonstrate your ability to grow accounts and manage client relationships effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for sports and media. Highlight your strategic thinking and upselling skills, and explain how your previous experiences align with the responsibilities outlined in the job description.

Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention any successful projects where you exceeded client expectations or contributed to significant revenue growth.

Prepare for Interviews: Research IMG and its Studios division thoroughly. Be ready to discuss how you can contribute to their mission of powering the world’s passion for sport, and prepare examples of how you've successfully managed client relationships in the past.

How to prepare for a job interview at IMG

Know Your Clients

Before the interview, research IMG's key clients and their projects. Understanding their needs and how IMG serves them will help you demonstrate your strategic thinking and ability to foster long-term relationships.

Showcase Your Leadership Skills

As a Senior Account Manager, you'll be overseeing teams. Be prepared to discuss your experience in leading cross-functional teams and mentoring junior members. Share specific examples of how you've successfully managed client accounts and resolved complex issues.

Demonstrate Commercial Acumen

Highlight your financial literacy and commercial awareness during the interview. Be ready to discuss how you've previously identified upselling opportunities and contributed to account growth, as this is crucial for the role.

Prepare Questions

Have insightful questions ready for your interviewers. This shows your genuine interest in the role and the company. Ask about their current projects, challenges they face, or how they measure success in client relationships.

Senior Account Manager, Studios
IMG
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  • Senior Account Manager, Studios

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-08-03

  • I

    IMG

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