At a Glance
- Tasks: Monitor and maintain a global network for live broadcasts, ensuring seamless delivery.
- Company: Join Cingularity, a cutting-edge division of IMG Studios in live video networking.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with international travel opportunities.
- Why this job: Be part of a dynamic team shaping the future of live sports broadcasting.
- Qualifications: Experience in network engineering or broadcast engineering is essential.
The predicted salary is between 40000 - 50000 £ per year.
This role is being hired into Cingularity, a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operates at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally.
The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment.
- Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools.
- Participate in team rotas utilising a hybrid follow-the-sun model, ensuring 24/7 monitoring, support, and maintenance coverage.
- Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery.
- Provide direct customer support via phone and email, address service issues, bookings, and other inquiries, and collaborate with partners and suppliers as needed.
- Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact.
- Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis.
- Maintain accurate records of network configurations, service documentation, and incident logs.
Technology Implementation & Support:
- Assist in the implementation of bespoke customer solutions, working alongside project management.
- Device configuration and testing.
- Network and service documentation.
- Installation and commissioning.
- Contribute to core network development, maintenance, and upgrading of the Cingularity DTM and IP Networks.
- Support video system development, maintenance, and upgrading for baseband and IP systems, including encoders, decoders, and routers.
Requirements:
- Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge.
- Familiarity with maintaining and operating transmission equipment, including encoders, decoders, and video routers.
- Proficiency in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets.
- Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous.
- Experience in video and audio encoding technologies and parameters.
- Knowledge of fibre optical technologies with experience in deployments and troubleshooting.
- Proficient in Windows and Linux operating systems.
- A degree in engineering, telecommunications, or a related field.
- Python scripting experience.
- International travel will be required at least once a year to support our global team.
The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences. Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern.
Network Engineer Remote in Remote in London employer: IMG
Cingularity, a division of IMG Studios, is an exceptional employer that fosters a dynamic work culture focused on collaboration, continuous learning, and high performance. As a Network Engineer, you will benefit from a supportive environment that encourages professional growth while working with cutting-edge technology in the fast-paced world of live broadcast production. With opportunities for international travel and a commitment to diversity and inclusion, Cingularity offers a rewarding career path for those passionate about innovation in the media industry.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer Remote in Remote in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is your chance to shine and demonstrate what you can bring to the table, especially in a tech-heavy role like Network Engineer.
✨Tip Number 3
Prepare for interviews like it’s game day! Research the company, understand their products, and be ready to discuss how your skills align with their needs. Practice common interview questions and have some questions of your own ready to show your interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Network Engineer Remote in Remote in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Engineer role. Highlight relevant experience, especially in live broadcast environments and network management. We want to see how your skills align with what we do at Cingularity!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team. Let us know what excites you about working with Cingularity.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention specific technologies you've worked with, like encoders, decoders, or any scripting languages. We love seeing candidates who are well-versed in the tools of the trade.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at Cingularity!
How to prepare for a job interview at IMG
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around network engineering and broadcast technologies. Familiarise yourself with the specific tools and systems mentioned in the job description, like encoders, decoders, and the Net Insight portfolio. Being able to discuss these confidently will show that you're ready for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in high-pressure situations. The role requires quick thinking and effective problem resolution, so be ready to share specific instances where you successfully identified and resolved network problems, especially in a live broadcast context.
✨Demonstrate Customer Service Savvy
Since this position involves direct customer support, think about how you can highlight your communication skills. Prepare to discuss how you've handled customer inquiries or service issues in the past, focusing on your ability to remain calm and professional under pressure.
✨Understand the Company Culture
Research Cingularity and IMG Studios to get a feel for their values and work culture. Be prepared to discuss how you can contribute to their focus on collaboration, continuous learning, and high performance. Showing that you align with their ethos will make you a more attractive candidate.
