At a Glance
- Tasks: Support and maintain a global network for live broadcasts, ensuring seamless delivery of content.
- Company: Join Cingularity, a cutting-edge division of IMG Studios, leading in live video networking.
- Benefits: Enjoy competitive pay, flexible hybrid work, and opportunities for professional growth.
- Other info: Dynamic work environment with international travel opportunities and a focus on collaboration.
- Why this job: Be part of an innovative team transforming the future of remote production in sports.
- Qualifications: Experience in network engineering or broadcast, with strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Who We Are: This role is being hired into Cingularity, a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operates at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally.
To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment.
- Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools.
- Participate in team rotas utilising hybrid follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage.
- Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team.
- Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery.
- Provide direct customer support via phone and email, address service issues, bookings, and other inquiries, and collaborate with partners and suppliers as needed.
- Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact.
- Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis.
- Maintain accurate records of network configurations, service documentation, and incident logs.
Technology Implementation & Support:
- Assist in the implementation of bespoke customer solutions, working alongside project management.
- Device configuration and testing.
- Network and service documentation.
- Installation and commissioning.
- Contribute to core network development, maintenance, and upgrading of the Cingularity DTM and IP Networks.
- Support video system development, maintenance, and upgrading for baseband and IP systems, including encoders, decoders, and routers.
Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge. Familiarity with maintaining and operating transmission equipment, including encoders, decoders, and video routers. Proficiency in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets. Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous. Experience in video and audio encoding technologies and parameters. Knowledge of fibre optical technologies with experience in deployments and troubleshooting. Proficient in Windows and Linux operating systems. A degree in engineering, telecommunications, or a related field. Python scripting experience. International travel will be required at least once a year to support our global team. The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences. Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern.
Network Engineer - Hybrid / Remote in London employer: IMG
Cingularity, a division of IMG Studios, is an exceptional employer that fosters a dynamic and collaborative work culture, particularly for Network Engineers. With a focus on continuous learning and professional growth, employees benefit from a hybrid work model and the opportunity to engage in high-stakes live broadcast environments, all while being part of a globally recognised sports marketing agency. The company's commitment to diversity and inclusion, alongside its innovative approach to remote production, makes it a rewarding place for those seeking meaningful careers in technology and media.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer - Hybrid / Remote in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with fellow tech enthusiasts and potential employers. Don't be shy—introduce yourself and share your passion for network engineering!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, whether it's a personal website or GitHub repository. This gives you a chance to demonstrate your technical expertise and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to network engineering. Practice explaining your thought process clearly, as communication is key in a live broadcast environment.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your relevant experience and enthusiasm for the role—let us know why you're the perfect fit!
We think you need these skills to ace Network Engineer - Hybrid / Remote in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Engineer role. Highlight relevant experience, especially in live broadcast environments and network management. We want to see how your skills align with what we do at Cingularity!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for our team. Let us know what excites you about working with Cingularity.
Show Off Your Technical Skills:Don’t hold back on showcasing your technical expertise! Mention specific technologies you've worked with, like encoders, decoders, or any scripting languages. We love seeing candidates who are well-versed in the tools of the trade.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at Cingularity!
How to prepare for a job interview at IMG
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around network configurations and video encoding technologies. Be ready to discuss your experience with tools like the Net Insight portfolio and any relevant scripting languages like Python.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled network issues in high-pressure situations. Think about specific incidents where you identified a problem, implemented a solution, and minimised downtime. This will demonstrate your ability to perform under pressure.
✨Understand the Company Culture
Familiarise yourself with Cingularity's approach to remote production and their hybrid model. Showing that you understand their operations and values will help you connect with the interviewers and show you're a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their current projects, challenges they face in live broadcasting, or how they envision the future of remote production. This shows your genuine interest and engagement.
