Programme Manager in Hayes

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Who We Are:

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR.

The Programme Manager within the Transformation Management Office (TMO) is a leadership position responsible for orchestrating the successful delivery of large-scale, strategic transformation initiatives across the organisation. Working within the TMO, this role ensures all transformation efforts are strategically aligned, delivers measurable progress against objectives, and fosters seamless coordination among executive stakeholders. The Programme Manager supports the execution of the transformation roadmap and specific workstreams and is the escalation point for complex issues requiring resolution at a programme level.

Key Responsibilities and Accountabilities

• Maintain the delivery structure and direction of the overall programme, ensuring all initiatives are delivered against the organisation’s long-term goals and strategic objectives.
• Develop and maintain robust governance frameworks and processes within the programme workstreams, ensuring transparency, accountability, and effective decision-making.
• Feed into the transformation roadmap, outlining and monitoring critical milestones, dependencies, and success metrics. Track and report on progress, proactively identifying and addressing risks and opportunities.
• Liaison between all members of TMO and all Workstreams, build and nurture relationships with all stakeholders to facilitate smooth project execution keeping them informed of project progress, challenges, and strategic implications.
• Oversee the portfolio of transformation projects and workstreams, ensuring effective coordination, interdependency management, and adherence to timelines and budgets.
• Serve as an escalation point for complex programme issues, facilitating rapid problem identification and resolution to maintain momentum and deliver results.
• Embed best-practice change management methodologies into the transformation programme, ensuring stakeholder buy-in, effective communication, and minimal business disruption.
• Define and track key performance indicators (KPIs) and benefits realisation metrics. Ensure timely and accurate reporting to senior leadership and the board.
• Support resource allocation across initiatives, balancing competing demands and ensuring teams are empowered and enabled to deliver.
• Foster a culture of continuous improvement within the TMO, championing lessons learned, feedback loops, and process optimisation.

Key Results Areas

• KPIs set and met
• OKRs set and met
• Successful project delivery

Knowledge and Experience

• Proven experience in programme management, particularly within large-scale transformation initiatives.
• Proven track record of successfully delivering complex projects on time and within budget.
• Strong understanding of change management principles and methodologies.
• Experience in developing and implementing governance frameworks.
• Familiarity with performance measurement and reporting techniques.

Skills and Abilities

• Excellent leadership and team management skills.
• Strong strategic thinking and problem-solving abilities.
• Exceptional communication and stakeholder engagement skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in project management tools and software.

Unusual Challenges or Circumstances

• May be required to travel and/or work evenings/weekends.

Working Conditions

• This is a permanent position.
• Working hours are 9:00 – 17:00, Monday to Friday.
• This role will be based at Stockley Park, with frequent travel to Chiswick Park, London for business needs and meetings, and with some flexibility on remote working as appropriate.
• Unsocial hours may be required, as dictated by the demands of the business schedule, or when working to a pitch or proposal deadline.
• Adapting to use of new systems and technology where appropriate.

TKO EEO Statement:

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, colour, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.