At a Glance
- Tasks: Provide expert technical support for live broadcast content and ensure flawless delivery.
- Company: Join IMG, a leading global sports marketing agency with iconic properties like UFC and WWE.
- Benefits: Enjoy competitive salary, flexible shifts, and opportunities for international travel.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team that thrives on innovation and cutting-edge technology.
- Qualifications: Experience in network or broadcast engineering and strong problem-solving skills required.
The predicted salary is between 37800 - 46200 £ per year.
Who We Are: IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams.
Working Conditions: Permanent role, Shift work. Location: London, Gunthorpe St (with potential for international travel).
Reports To: Head of TOC, Cingularity - IMG Media.
Unusual Challenges: International travel will be required at least once a year to support our global team. The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences. Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern. Engineers do not work hours between 00:00 and 07:00.
Purpose: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services, including through automation and AI.
Key Responsibilities:
- Operational Support & Team Contribution: Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools. Participate in team rotas utilising hybrid follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage. Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team.
- Service & Solution Delivery: Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery. Provide direct customer support via phone and email, address service issues, bookings, and other enquiries, and collaborate with partners and suppliers as needed.
- Technical Execution & Incident Management: Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact. Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis.
- Process Optimisation & Documentation: Contribute to reviewing, refining, and documentation of TOC workflows, processes, and procedures. Identify repetitive or manual TOC tasks suitable for automation, and help build, test, and document automated workflows.
- Technology Implementation & Support: Assist in the implementation of bespoke customer solutions, working alongside project management. This includes device configuration and testing, network and service documentation, installation and commissioning.
Skills and Qualifications:
- Essential: Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge. Strong knowledge of Broadcast environments and workflows. Familiarity with maintaining and operating transmission equipment.
- Advantageous: Knowledge of the Net Insight portfolio, experience with standard routing protocols, experience in video and audio encoding technologies, knowledge of fibre optical technologies.
Summary: Location: London - Gunthorpe Street. Type: Full time.
TOC Network Engineer, Cingularity employer: iMG world
IMG is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from competitive salaries, comprehensive health insurance, and a generous holiday allowance, alongside opportunities for professional growth within a leading global sports marketing agency. With a focus on operational excellence and an inclusive culture, IMG empowers its team to excel in their roles while contributing to exciting projects that shape the future of sports broadcasting.
StudySmarter Expert Advice🤫
We think this is how you could land TOC Network Engineer, Cingularity
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time TOC Network Engineer, Cingularity role you’re after at iMG world.
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✨Engage with Online Communities
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We think you need these skills to ace TOC Network Engineer, Cingularity
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like TOC Network Engineer, Cingularity, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at iMG world a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to iMG world specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at iMG world
✨Brush Up on Core Engineering Principles
Before heading into the interview with iMG world, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like iMG world want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
