At a Glance
- Tasks: Be the go-to expert for Salesforce, enhancing systems and driving efficiency across teams.
- Company: Join IMG, a dynamic company focused on innovation and collaboration.
- Benefits: Enjoy flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Work in a vibrant environment with potential for career advancement.
- Why this job: Make a real impact by optimising sales processes and improving customer relationships.
- Qualifications: 5+ years as a Salesforce Administrator with strong technical and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
As a Senior Salesforce Administrator, you will serve as a point of contact for Salesforce-related queries, system maintenance, and customization.
You will work closely with various departments to design and implement solutions that drive efficiency, improve customer relationships, and streamline processes.
This role involves engaging with stakeholders to understand Sales needs, while also configuring and enhancing Sales Cloud directly.
The ideal candidate is comfortable gathering requirements (functional and non-functional), designing solutions, contributing thought leadership to support best practices, and is a major contributor to change management by delivering end user training and/or train-the-trainer sessions.
The role bridges technical strengths with business acumen to deliver solutions that maximize sales efficiency and business outcomes.
- Salesforce Administration
- Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
- Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
- Customization & Development
- Create and update reports, dashboards, and custom fields to provide actionable insights.
- Manage Salesforce automation tools.
- Lead customization and implementation projects in collaboration with cross‑functional teams.
- Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed.
- Stakeholder Support
- Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
- Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
- Advise stakeholders on impacts to their request that they would need to consider as part of supporting their initiatives.
- Data Management & Integrations
- Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
- Implement and monitor data security measures, ensuring compliance with company policies and industry standards.
- Proven experience in complex bi-directional integration with third party tools to Salesforce.
- Continuous Improvement
- Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
- Identify opportunities to optimize business processes and workflows using Salesforce.
Qualifications
- Minimum 5 years’ experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
- Salesforce Administrator Certification (e. g., Salesforce Certified Administrator or Advanced Administrator).
- Advanced proficiency in Salesforce Lightning, Flow, Sales Cloud, Service Cloud, or other Salesforce products.
- Experience leading and executing projects with GTM stakeholders.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication skills, with the ability to translate technical concepts into business-friendly terms.
- Experience with Agentforce, data and system migrations, data governance, compliance practices, and maintaining security best practices.
- Certifications in Sales Cloud Consultant and/or Salesforce Business Analyst highly desirable.
- Additional Information
Location: Chiswick Park (with some flexibility on remote working as appropriate).
Working hours: 9:00 – 17:00, Monday to Friday. Unsocial hours may be required, as dictated by the demands of the business schedule.
May be required to attend (and travel to) locations, including other IMG buildings and meetings.
Adapting to use of new systems and technology where appropriate.
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Senior Salesforce Administrator, IMG employer: IMG Media
IMG Media is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Strategic Growth Manager role. Located in the vibrant Chiswick Park, employees benefit from a structured work schedule, ample opportunities for professional growth, and the chance to work alongside industry leaders in media and sports. With a focus on strategic initiatives and accountability, IMG Media empowers its team members to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Salesforce Administrator, IMG
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IMG Media values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IMG Media might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IMG Media!
✨Direct Apply to IMG Media
Let's not forget to apply directly through the IMG Media website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Salesforce Administrator, IMG
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IMG Media.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IMG Media. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IMG Media
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
