Manager, Creative Operations

Who We Are:

160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy’s, Marriott International, McDonald’s, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world’s leading talent, intellectual property and brands.

The Role and What You’ll Do:

The Creative Resource Manager role requires a comprehensive grasp of organizational structure, staffing, and financial resources to execute multiple projects simultaneously efficiently and effectively. Working directly with the Senior Director, Creative Resourcing, responsibilities include:

• Data and dashboard management
• Conducting weekly check-ins with team members to assess actual allocations and workloads
• Holding weekly meetings with heads of Creative, Project Management departments, and Client Teams to distribute internal personnel resources among projects
• Overseeing freelance outreach and onboarding in collaboration with Finance, IT, Creative, Project Management, & Creative Operations
• Managing the resource management processes and continually expanding and managing networks of freelancer databases to ensure prompt staffing of projects within the Creative Team

Superb verbal and written communication skills will be critical for success in this role. Adaptable, proactive, and motivating, with an interest in sourcing and recruiting top-tier candidates across various creative and project management roles. Ability to foster collaborative and impactful partnerships with dynamic creative and project management leads. Proactive self-starter who consistently seeks innovative ways to enhance the agency's resource management systems. Efficiently supports the agency's resource allocation process while introducing methods to streamline internal procedures. Implements and supports the agency's freelance resource strategy to ensure a diverse and continually expanding pool of available talent. Demonstrates the energy and determination required to oversee staff and drive the success and growth of resources within the Creative department.

You Have These:

• Minimum 2 - 5 years of experience in an advertising agency or similar environment
• Bachelor's degree in Business, English, Marketing/Communications, or related field preferred
• Professional demeanor with a willingness to give and receive feedback
• Experience resourcing talent within project or resource management roles, preferably in a fast-paced agency setting
• Familiarity with processes for delivering high-quality campaigns across various platforms (e.g., Social, Digital, Branding, Experiential)
• Ability to effectively manage internal resources and secure additional resources within established timelines and budgets
• Strong multitasking skills with the ability to oversee multiple campaigns while monitoring milestones, resource performance, and account requirements
• Proficiency in Microsoft Office Suite and Mac OS programs, particularly Excel
• Experience with, or willingness to learn CRM & project management software systems, particularly Monday.com
• Meticulous attention to detail and strong organizational abilities
• Flexibility and adaptability in a fast-paced environment
• Excellent verbal and written communication skills
• Optimistic, curious, and passionate about continuous improvement
• Willingness to embrace new ideas, processes, and business challenges with enthusiasm
• Demonstrates a high level of accountability and can navigate complex environments with multiple stakeholders
• Comfortable speaking to and working with partners and talent across all levels – from Jr up to SVP+
• Commitment to being an integral part of an agency focused on modern marketing practices
• Availability to work flexible hours, including occasional nights and weekends
• Demonstrates compassion, empathy, and dedication to the team, the organization, and the work
• Fearless and determined, with an insatiable appetite to learn

How we work:

WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.