At a Glance
- Tasks: Lead the team to deliver an unforgettable visitor experience at The Chimney Lift.
- Company: Join the iconic Battersea Power Station and be part of a unique attraction.
- Benefits: Permanent role with a dynamic work environment and opportunities for growth.
- Why this job: Be a key player in creating memorable experiences for visitors in a historic setting.
- Qualifications: Strong communication skills and previous management experience preferred.
- Other info: Flexible two-week rotation, including evenings and weekends.
The predicted salary is between 36000 - 60000 Β£ per year.
Working Conditions: Permanent Role. Location is Battersea Power Station, specifically Circus Road West, Nine Elms, London SW8 5BN. Work pattern is a two week rotation, including evenings and weekends.
Responsibilities:
- Lead by example, acting as a visible and positive role model for the guest experience team.
- Develop strong knowledge of the Battersea Power Station story and confidently recommend bars, restaurants, and amenities across the wider estate to guests.
- Undertake any reasonable duties as required by the management team, including covering shifts when necessary.
Requirements:
- Strong communication skills, both verbal and written.
- Good organisational and time-management skills.
- Knowledge of London and its visitor attractions, enabling you to make informed recommendations to guests.
- Previous management or supervisory experience, ideally within a visitor attraction, hospitality, leisure, or retail environment.
Duty Manager in London employer: IMG LIVE
Contact Detail:
IMG LIVE Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Duty Manager in London
β¨Tip Number 1
Get to know the company! Research Battersea Power Station and The Chimney Lift. Understanding their story and values will help you connect with the interviewers and show that you're genuinely interested in the role.
β¨Tip Number 2
Practice your communication skills! As a Duty Manager, you'll need to lead and inspire your team. Try role-playing common scenarios with friends or family to boost your confidence and refine your responses.
β¨Tip Number 3
Show off your organisational skills! Prepare a few examples of how you've successfully managed teams or events in the past. This will demonstrate your ability to handle the day-to-day operations smoothly.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at The Chimney Lift.
We think you need these skills to ace Duty Manager in London
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Duty Manager at The Chimney Lift and how you can contribute to creating an unforgettable experience for our guests.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your previous management experience and any relevant skills that match what we're looking for. We love seeing how your background aligns with our vision for The Chimney Lift!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the role.
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it gives you a chance to explore more about us and what we do at The Chimney Lift.
How to prepare for a job interview at IMG LIVE
β¨Know Your Venue
Familiarise yourself with Battersea Power Station and The Chimney Lift. Understand its history, the visitor experience it offers, and be ready to discuss how you can enhance that experience as a Duty Manager.
β¨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight your ability to motivate others and maintain high standards of service, as this is crucial for the role.
β¨Demonstrate Local Knowledge
Brush up on your knowledge of Londonβs attractions, bars, and restaurants. Be prepared to suggest places to guests, showing that you can provide valuable recommendations and enhance their visit.
β¨Communicate Clearly
Practice your verbal and written communication skills. During the interview, articulate your thoughts clearly and confidently, as strong communication is key to leading a team and ensuring guest satisfaction.