Hospitality Sales Executive

We’re looking for a driven and experienced salesperson to join our team, focusing on selling premium hospitality experiences across six of IMG’s flagship events within our Arts & Entertainment and Tennis portfolio.IMG’s Hospitality Department is unlike any other, responsible for delivering outstanding experiences and generating revenue across some of London’s most iconic events. With a diverse range of live experiences spanning music, sport, culinary, and festive events, our team curates unforgettable hospitality moments for a wide variety of audiences.Our current portfolio includes:* Summer events: Giorgio Armani Tennis Classic, Taste of London, Hampton Court Palace Festival, and Blenheim Palace Festival* Winter events: Hyde Park Winter Wonderland and Glide at Battersea Power Station* Year-round experience: Lift 109 at Battersea Power StationThis is a 360° sales role encompassing lead generation, proactive sales, client account management, and hands-on delivery of hospitality at events. From Michelin-star dining packages at the Giorgio Armani Tennis Classic to bespoke Christmas party packages at Hyde Park Winter Wonderland, no two days are the same!**The ideal candidate will:*** Have a genuine passion for live events and hospitality sales* Bring at least 2/3 years of proven sales experience, ideally in events, hospitality, or a related industry* Thrive in a fast-paced, client-focused environment* Be confident managing the full sales cycle and building strong, lasting client relationshipsThis is an exciting opportunity to join a dynamic and high-performing team, working on some of the UK’s most loved events.**Key Responsibilities and Accountabilities:*** Maximise all potential revenue to achieve/exceed event targets.* Ability to meet deadlines and work under pressure.* Achieve and maintain high activity (over 40 dials a day – 5 effective calls)* Achieve agreed weekly and monthly sales targets* Arrange and attend meetings with potential new clients* Proactively lead source from all other mediums* Maintain, develop and manage sales database including record of key contacts and sales communication* Work closely with members of the sales team to develop ideas and approaches* Report on sales activity and sales results on demand* Contribute ideas to develop the event – read industry press, exploit knowledge to spot new opportunities.* Ability to manipulate/translate visitor-marketing strategies/plans into exhibitor sales benefits.* Maintain and update floor plan/sales sheets* Ability to write sales mailers to the database* Liaise with other internal departments/functions – marketing, operations, conferences, accounts, PR etc.* Ability to act confident and articulate in meetings and at networking events* Ensure re-booking process is implemented to achieve required targets* Retain integrity of events by adhering to set processes and maintaining high yield* Develop an in depth understanding of the market landscape* Contribute ideas to develop the event – read trade press, knowledge to spot new opportunities* Execute a consistent and well thought out sales communication schedule* Able to take a brief, manage your own agenda and deliver on it without the need for reminders* Ensure all agreed processes are adhered to and implemented with excellent attention to detail* Create a customer care programme to maintain strong relationships, ensure excellent on-site delivery, and drive show loyalty**Key Results Areas*** All personal targets are achieved and exceeded* All lead show targets are achieved and exceeded* All communication is answered within the agreed timeframes* All clients have a dependable and personal service* All development responsibilities are delivered to set performance targets* You are an active contributor to the entire sales team* Creative thinker, able to enhance the event content through unique ideas and develop sponsorship-level client relationships* Comprehensive knowledge of the campaign with weekly and monthly accurate sales forecasting**Knowledge and Experience:*** Demonstrable/established experience in sales/ event sales* High IT competency; knowledge and experience of all Microsoft Office programmes* Good telesales experience and results* Experience in sales planning* Organised with high attention to detail* Excellent communication skills, both written and verbal* Commercially aware yet customer-focused* Able to work and deliver under pressure* Ability to deliver results through others* Initiative and solution-led thinking**Working Conditions:*** The work location is Chiswick Park, London.* This is a permanent contract.* Working hours are 9-5 pm.* Occasional weekend work where you may be required to travel to events, such as Taste of London or Hampton Court Palace Festival.* Occasional outside of event travel, there will be a requirement to travel for meetings as part of the role. #J-18808-Ljbffr